Salesforce Administrator - Dexter, MI, United States - SilverLinx
Description
About the role:
What You'll be Doing:
- Creating and maintaining custom and standard objects, fields, views, flows, and other components and functions, following project specifications and timelines
- Generating reports for our Sales Leadership teams in the region
- Coordinating work with Project Managers and other Administrators
- Managing system changes without interrupting user experience or impacting other workflows and processes
- Maintaining, enhancing, and creating workflows, configurations, and components to improve benefits and usability for endusers
- Managing new releases of sales tools and efficiently rolling out new features
- Responding to user support requests in a timely manner
- Continually seeking ways to enhance the enduser experience
- Managing user licenses and security settings, including sharing rules, roles, and permission sets
- Developing process documentation and field maps for custom work in our sales tools
- Assisting with migration from older systems/processes in line with our customer engagement roadmap
- Ensuring data integrity by merging duplicate records, performing bulk data uploads and updates as needed, and removing unnecessary fields and data in compliance with data retention policies
- Creating and adhering to naming conventions and organizational data standards
A bit about you:
- 3+ years of experience in Salesforce CRM or other similar Sales tools administration
- Current Salesforce Administrator Certification
- Fluent in both verbal and written German
- Experience working in an Agile environment
- Indepth knowledge of the standard capabilities of sales tools and successful
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