-
Technical Sales Representative
3 weeks ago
Crimson Technologies Lost Nation, IL, United States Freelance**Join us as a Technical Sales Representative (m/f/d) in Lost Nation, IL** · For over 60 years, the Hemmler Group has been offering windows, shutters, sun and insect protection, patio covers, and digital home technology in Baden-Württemberg and Alsace. · **Exciting tasks await yo ...
-
Technical Sales Field Service Northern
3 weeks ago
Terra Nova Group Monroe Center, IL, United States FreelanceFrom offshore drilling rigs to chemical plants, from liquefied gas tankers to environmental facilities - there are many industries with potentially explosive areas. They all have one thing in common: instruments and systems for measuring, controlling, regulating, distributing ene ...
-
Nexus Innovations Oregon, IL, United States FreelanceAs a commercial office clerk, you will support your colleagues in the field in Oregon, IL. You will handle your tasks in a structured and independent manner, taking on responsibility. You are open and confident in your interactions with customers and colleagues. · **Your tasks**: ...
-
Specialist for warehouse logistics
1 week ago
Eclipse Enterprises Byron, United StatesAre you looking to take the next step in your career? Then you've come to the right place. A strong team is waiting for you. As a leading wholesaler with over 50 sales outlets throughout Europe, we have been present in the market for three generations and provide our customers wi ...
-
Dual study program
2 weeks ago
Eclipse Enterprises Byron, United StatesYour training contentDuring your dual studies, you will learn all essential content from the fields of electrical engineering, electronics, and information technology. At the same time, you will gain practical experience in our company in various areas of development and be invol ...
-
Technical IT-Consultant for customer support
1 week ago
Atlas Ventures Grand Detour, United StatesAbout NetPlans GmbH: · We are one of the leading providers nationwide for the planning, implementation, and support of IT infrastructures, managed services, and cloud solutions. · What do we offer? · An attractive, performance-based salary model · An unlimited employment contract ...
-
Business Development Leader
1 week ago
Tree Top Staffing LLC Rockford, United States**Job Summary**: · - This position is primarily responsible for driving all sales efforts for our Fluid Power and Component Groups serving the NAFTA territory thru the planning & implementation of specific strategies. Through these tactics, the BDL will develop, manage, and maint ...
-
Business Development Leader
1 week ago
Tree Top Staffing LLC Rockford, United States**Benefits**: · - 401(k) · - 401(k) matching · - Competitive salary · - Dental insurance · - Flexible schedule · - Health insurance · - Opportunity for advancement · - Paid time off · - Vision insurance · **Job Summary**: · - This position is primarily responsible for driving all ...
-
Hotel Area Sales Manager
4 days ago
Gillis Sales Rockford, United States**About Gillis** · At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are lo ...
-
Assistant Parts Manager
4 days ago
JX Truck Center Rockford, United StatesUnder the direction of the Parts Manager, the Assistant Parts Manager will direct and coordinate counter and outside sales, shipping and receiving, selling and distributing truck parts to customers at required levels of profitability. · **Shift**: 7:00 a.m. - 4:30 p.m. · **Pay**: ...
-
Administrative Assistant/accounts Payable
1 week ago
Rockford Specialties Loves Park, United States**GENERAL PURPOSE OF JOB**: · To assist the supervisor and management team in ensuring the front office needs are taken care of. · **ESSENTIAL DUTIES AND RESPONSIBILITIES**: · - Answer the phone · - Pull quotes, blue prints and other files as needed · - File documents · - Scan fo ...
-
Product Manager
3 days ago
Thermo Fisher Scientific Rockford, United StatesProduct Manager (Proteomics Reagents) · Rockford, Illinois, US Full-Time, Internal/External · **Potential Fit** · When you are part of the team at Thermo Fisher Scientific, you'll do important work, and you'll be valued and recognized for your performance. With talented managers ...
-
Technician Field Inventory
4 days ago
Wesco Rockford, United States**Shift**:Monday to Friday, 7:30AM - 4:00PM · **Why You'll Love Wesco** · When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class product and services portfolio ...
-
Service Technician
1 week ago
Loram Rockford, United States**Job ID**: · **Job Category**: Operations · **Location**: Rockford, IL · **Job Title**: Service Technician · **FLSA Status**: Non-Exempt · **Department**:Friction Management · **Reports to**:Regional Superintendent · **GENERAL DESCRIPTION / PURPOSE**: · The Service Technician p ...
-
Service Technician
5 days ago
Fairbanks Scales Rockford, United States**Integrity**. · We stand behind every scale we have manufactured since 1830. How many companies can say that? If getting the job done right the first time matters to you, and standing behind your work just means more, then we want to hear from you. Fairbanks Scales is seeking a ...
-
Adult Branch Librarian
5 days ago
Kent District Library Rockford, United States**Description**: · Performed under the general direction of branch management, exercises professional librarian skills serving as a Branch Librarian. Specific duties will vary based on branch size and area of responsibility. · **Duties and Responsibilities**: · - Provides referen ...
-
Biomedical Equipment Technician 1
1 week ago
Mercyhealth Rockford, United StatesOverview: Inspects, calibrates, repairs, installs, and maintains medical equipment and instrumentation used in health care delivery field by performing the following duties and other duties as assigned. Responsibilities: · **Essential Duties and Responsibilities** · - Services va ...
-
Customer Service Representative
1 week ago
Northwest Bank of Rockford Rockford, United States**_Organization Overview:_** · Northwest Bank opened its first office in Rockford in 1972. Our founders had a vision of providing the Rockford area with community banking services that customers could depend on. Northwest Bank of Rockford is a subsidiary bank of Foresight Financi ...
-
Universal Banker
9 hours ago
Northwest Bank of Rockford Loves Park, United States**_Organization Overview:_** · - Northwest Bank opened its first office in Rockford in 1972. Our founders had a vision of providing the Rockford area with community banking services that customers could depend on. Northwest Bank of Rockford is a subsidiary bank of Foresight Finan ...
-
Global Sales Manager
2 weeks ago
Dataparc Oregon, United StatesAt dataPARC, we don't just make software – we make manufacturers' lives easier by getting information to people in a way that it can quickly be used to solve problems. Improving industrial operations is what we do, and dataPARC is how we do it. · Over the past 25 years, we've bui ...
Technical Sales - Oregon, United States - Sunstone Circuits
1 week ago
Description
Job Function:The goal is to consult with new and existing customers, using strong interpersonal skills, to present Sunstone solutions that fit the customer's needs.
This position will be at the front of the sales funnel that receives warm leads through our customer support channels of phone, quotes, chat and email.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ESSENTIAL DUTIES AND RESPONSIBILITIES - Specific duties include, but are not limited to:
Displays excellent interpersonal skills related to consulting, persuading, and negotiating.
All which are required to work successfully with customers and colleagues, including the ability to communicate effectively and remain calm and courteous under pressure.
Take inbound communications via phone, chat and email, along with outbound communications to existing and prospect accounts. Ramp to an expected 40-50 customer contacts per day.Extract feedback from all customer interactions, record and report that feedback so that it can be shared with the Marketing Team.
Acquire a working knowledge of the products, services and solutions that Sunstone offers, such that these can be discussed with potential customers; convey product knowledge to potential customers, adhering to company messaging and positioning.
Provide tailored responses that match customer expectations and demonstrate a sense of urgency for their requests to gain their trust, including providing quotes in a timely manner.
Research prospective customers to help understand needs and challenges of the prospective customers.Builds positive working relationships with customers to increase business opportunities.
Tracks daily activities, updates associated positional metrics, reports on findings, trends and concerns weekly.
Customer education and outreach. Build product awareness with existing customers via the phone, internet and email as needed.
Provide support as needed on online quotes, out of house and customer custom quotes.
Drive revenue from quotes provided maintaining a high win-rate and meeting targets.
Develop positive relationships with other employees in Customer Support, Manufacturing, Finance, Marketing and other departments as needed.
Ability to understand and communicate in English safety instructions, company polices and operational instructions.
Maintains punctual, regular and predictable attendance.
Works collaboratively in a team environment with a spirit of cooperation.
QUALIFICATIONS & SKILLS
Demonstrate passion and enthusiasm for ASC Sunstone and convey this passion during customer interactions.
Great communication skills, both written and verbal.
Collaborative work style and commitment to get the job done. Self-starter that is committed to meeting goals.
Excellent organizational skills and attention to detail.
Able to work in a high activity/fast-paced environment.
Enthusiastic and enjoys interpersonal interaction.
Trouble shooting, problem solving skills required.
Proficient technical and analytical skills.
EDUCATION and/or
EXPERIENCE
:
4+ years Customer Service / Support experience preferred with a technical aptitude.
Bachelor's or Associates from an accredited college or university; and/or two to three years of phone support/customer service or related experience helpful.
Knowledge of printed circuit board design preferred, but not required.LANGUAGE SKILLS:
Ability to read and interpret general business documents in the course of servicing the customer. Ability to effectively present information and respond to questions from groups of managers, clients, customers, etc. Ability to respond to common inquiries or complaints from customers. Grammar and writing skills required. Bi-lingual a plus.
COMPUTER SKILLS:
Strong computer skills preferred. Experience with ERP Systems, CRM, and proficiency in Microsoft Office programs, excel, word, outlook, etc. Must be comfortable using various computer applications and learning new software
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
#J-18808-Ljbffr