Administrative Coordinator - Worcester, United States - UMass Memorial Health Care

UMass Memorial Health Care
UMass Memorial Health Care
Verified Company
Worcester, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Exemption Status:
Non-Exempt


Schedule Details:
Monday through Friday

Scheduled

Hours:
8:30 am - 5 pm


Shift:

  • Day Shift, 8 Hours (United States of America)

Hours:
40


Cost Center:
Obstetrics Group


This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities.

Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.


Hours:
Monday - Friday,
8:30 am - 5 pm

I


Major Responsibilities:

  • Provides effective direction and guidance to the administrative staff to ensure efficient operations in accordance with established policies, practices, and procedures. Provides recommendations to management for the most efficient utilization of assigned staff. As necessary, processes standard and non-standard business office administrative paperwork.
  • Conducts team meetings to review workload and assignments and works with staff to resolve issues and foster process improvements.
  • Coordinates staff and patient flow including, but not limited to, greeting patients, handling of incoming calls, patient registration, scheduling patients, collecting co-payments, billing, insurance verification, and referrals, through the department to ensure maximum efficiency. As necessary, works with clinical staff to ensure proper documentation and appropriate exams for patients.
  • May maintain clinical, surgical and/or administrative calendar for assigned management and other employees as necessary. Assists with adhering to schedule, coordinating multiple priorities and rescheduling when conflicts arise. Arranges a wide variety of inside and outside meetings, special events and activities for assigned management. Prioritizes events.
  • Maintains scheduling database by updating provider and staff schedules to ensure adequate provider and staffing coverage. Works with management to coordinate staff time off and vacation schedules.
  • Reviews all work performed by assigned staff to ensure completeness and quality and resolves or reports any issues to management. Relays work instruction from management as needed.
  • Assists management in ensuring assigned staff are provided with appropriate resources, materials, and methods.
  • Maintains knowledge of procedural, operational, policy, and system changes and effectively communicates changes to the staff.
II


Position Qualifications:

License/Certification/Education:

Required:

  • Associate's degree.

Experience/Skills:

Required:

  • Minimum five (5) years of medical secretary/administrative support experience.
  • Demonstrated leadership experience.
  • Ability to work independently with mínimal supervision, while managing multiple priorities.
  • Excellent oral, written and interpersonal skills.
  • Proven organizational and customer services skills.
  • Strong attention to details.
  • Knowledge of medical terminology/procedures.

Preferred:

  • Previous lead/supervisory experience.
  • Project management skills.


Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other.


Our six Standards of Respect are:
Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind.

If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

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