An Account Manager is a professional responsible for managing and maintaining relationships with clients or customers. They are typically in charge of overseeing the sales and service of a particular account or group of accounts - Central Point, United States - Nexus Enterprises
Description
- Customer Care: Building new customer relationships as well as managing, supporting, and developing existing customers; collaborating with customers to understand their needs and provide tailored solutions
- Technical Implementation: Close collaboration with IT to support the technical implementation of new customers or new features into our systems
- Strategic Management: Identifying upselling, cross-selling, and growth opportunities with existing customers
- Project Management: Taking on and overseeing customer projects
- Market Research: Monitoring current industry trends and competitive offerings
- Product Development: Assisting with new and ongoing product development
- Collaboration: Working closely with various internal departments and external stakeholders
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