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IT Assistant Contract Technical Representative - Crane, United States - Precise Systems (MD)
Description
Job DescriptionAs a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service.
Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services.
Since our establishment, we have demonstrated and perfected our ability to manage the customer's needs, no matter how complex - offering exceptional service and the Precise solution.
We are currently seeking a IT Assistant Contract Technical Representative to support our customer in Crane, IN.The ideal candidate will have a variety of experience providing Information Assurance and Cybersecurity solutions for customers across the DoD.
Job Details:
The ACTR will be responsible for directly supporting the ONR CTR creating Navy Marine Corps Intranet (NMCI) orders, MACs and special requestsProvides support to projects tied to NMCI including annual WIN 10 updates, Flank Speed (Microsoft 365) migration, upcoming mobile device refresh, SIPR Kiosk Refresh, and facility SIPR capability expansionProvides check-in/check-out supporting for incoming and outgoing personnel including NMCI Account requests, NMCI Hardware requests, and mobile device requestsProvides support issuing, configuring, and troubleshooting government-issued iPhones and mobile devices; configure mobile access to NMCI emailResponds to requests for assistance, troubleshoots problems and advises on the appropriate actionMaintains logs and other documentation for analysesProvides support with Flank Speed questions and troubleshoots problemsThe ACTR will be responsible for directly supporting the ONR CTR creating Navy Marine Corps Intranet (NMCI) orders, MACs and special requestsResponsibilities include:Provides support to projects tied to NMCI including annual WIN 10 updates, Flank Speed (Microsoft 365) migration, upcoming mobile device refresh, SIPR Kiosk Refresh, and facility SIPR capability expansionProvides check-in/check-out supporting for incoming and outgoing personnel including NMCI Account requests, NMCI Hardware requests, and mobile device requests.
Responds to requests for assistance, troubleshoots problems and advises on the appropriate actionMaintains logs and other documentation for analysesProvides support with Flank Speed questions and troubleshoots problems.
Aids the Asset Manager in tagging devices with RFID Tags and entering data into SAM database for NMCI assets.Desired Experience:
2+ years of related experienceCompTIA Security + or equivalentActive Secret Clearance or current interim
Desired Education:
Bachelor's level degree in Electrical/Electronic/Computer Engineering, Computer Science, or Information Systems
Preferred/Desired Skills:
Computing Environment Certification is a big plusMicrosoft 365 experience is preferred; Flank Speed experience is a big plusMobile device experienceAsset Management experienceTier 1 helpdesk experienceSCLS LanguageThis position is covered by the Service Contract Labor Standard under a Wage Determination.
Precise Systems and its subsidiaries are committed to an inclusive and diverse workplace that values and supports the contributions of each individual.
This commitment and shared Vision and Values of Integrity, Respect, and Responsibility allow us to leverage differences, encourage innovation, and expand our success in the global marketplace.
Precise Systems and its subsidiaries are Equal Opportunity/Affirmative Action Employers.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law.
