- 5-day work weeks - CLOSED ON SUNDAYS
- Dealership closes at 7pm
- Flexible Saturday shifts (2 Saturdays per month required)
- No prior automotive experience needed - Training is provided
- Competitive pay plans with base + bonus
- A culture of caring, belonging, and respect for everyone
- Managers that people want to work with
- Career growth and advancement
- Leadership development, innovative training, and learning systems
- Competitive compensation plans
- 401k retirement plans with company match
- Comprehensive health benefits packages, including telehealth and behavioral health services
- Industry-leading maternity and paternity leave
- Relocation packages
- Paid employee referral program
- Recognition and bonus programs
- Paid time off, bereavement, and vacation benefits
- Employee discounts on parts, service, vehicle purchases, and local entertainment
- Answer customer calls and establish follow-up with sales appointments
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
- Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show
- Provide customers with product information and direct them to appropriate dealership resources
- Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management
- Utilize CRM tracking system daily
- Prior customer service experience
- Excellent teamwork skills
- Positive and hardworking demeanor
- Strong computer skills with the ability to use computer software
- Eagerness to improve and collaborative attitude
- Time management skills
- Strong listening skills with the ability to build rapport with others
- Organizational skills
- Valid Driver's license with acceptable motor vehicle record
- High school diploma or equivalent
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Description
Do you enjoy helping people? Self-motivated? Love providing outstanding customer service?If this sounds like you, we want you on our teamOur Prestige Subaru location has a RARE opening in our BDC department. We are currently hiring an appointment generator/BDC reps. Why work with us?
What we offer:
Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
