Vip Membership Manager - Beverly Hills, United States - SBERG

Description

Job Title:
sbe VIP Membership Manager


Reports To:
SVP of Brand & Marketing and SVP of Operations


Location:
Los Angeles


Job Type:
Full Time, In Office

sbe conceptualizes and develops innovative concepts that invite you to indulge in the extraordinary. As the global leader in "lifestyle hospitality," we redefine the hospitality experience through innovation and collaboration. We ELEVATE THE EXTRAORDINARY. A pioneering icon in lifestyle hospitality, sbe has become an international brand. As a multiplatform hospitality and nightlife company, we create innovative concepts and award-winning experiences. As incubators and operators, we develop globally acclaimed culinary brands, critically acclaimed restaurants, lounges, and nightclubs.

What unites them is a continued commitment to innovation, and service, delivering an unparalleled experience that exceeds the highest of expectations and sets new industry standards.

sbe conceptualizes and develops innovative concepts that invite you to INDULGE IN THE EXTRAORDINARY.


ABOUT sbe**The sbe VIP Membership Manager will be responsible for re-launching the VIP Membership Program. The priority market for this role is Los Angeles with additional focuses in Miami, New York, and globally. This person will be responsible for creating & curating the sbe VIP Membership Program, overseeing all aspects of the member experiences, including events, content and all member communications.

The membership program will be launched in alignment with the major openings that sbe has this year in Los Angeles:
MXO, Katsuya & Casa Dani Century City, and ZOUK LA. They will manage their time to handle recruitment, retention, member inquiries and face time with members and their guests. They will be a direct link between our members and the rest of the business.

The VIP Membership Manager will report into the SVP of Brand & Marketing and SVP of Operations, ensuring membership targets are achieved and that the overall member experience is consistently high quality and memorable.

They will work cohesively with their peers in marketing, operations and events to deliver the best possible experience for all members.

Essential Position Functions:


Recruitment & retention:

drive membership recruitment and engagement through an extensive breadth of personal contacts with high-net-worth leaders of industry-
Events: Foster the creation, implementation and hosting of regular events and experiences for members, ensuring each event delivers the sbe magic and promotes member engagement.

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Communication: execute a communications plan for your region, ensuring your members receive relevant and regular content and communication-
Local outreach: Engage in considerable networking and outreach activity to establish key local individuals, connectors, opinion leaders and inspirational creatives to build brand awareness, spread goodwill and attract new members-
On the Pulse: gather intel on the make-up of the members, the population, which areas are the cool areas to be in, where people hang out, what trends and challenges are present in the cities we operate in-
Brand Ambassador: be a sbe brand ambassador wherever in the world you go, always embodying our core values and elevating the extraordinary-
New Openings: build robust engagement plans and strategies around all key openings, driving member engagement and cultivating interest beyond just the grand opening phase
What We're
Looking For:

• Bachelor's degree in marketing, Communications, or related field.
• Strong written and verbal communication skills.
• Highly organized with excellent attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Creative thinker with a passion for marketing and brand storytelling
• Has experience curating lifestyle culture and community.
• Keen eye for aesthetics and strong understanding of lifestyle trends
• Passionate about art, design, fashion, music, and entertainment strong understanding of what's 'new and next.'
• Possess a gracious, friendly, and fun demeanor.
• A polished and composed presenter, someone that would be eager and prepared to present their plans to the team.
• Ability to multitask, work in a fastpaced environment and have a highlevel attention to detail.
• Exceptional verbal and written communication skills
• Maintain positive and productive working relationships with other employees and departments.
• Ability to work independently and to partner with others to promote an environment of teamwork.
• Function as an ambassador of the company and always maintain a professional appearance.

What's In It for You:

• Lots of opportunity to progress and grow within the sbe family.
• Great healthcare, competitive salary, and some nice extra perks across the sbe family of brands
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• The