- Collaborate with department heads and stakeholders to identify training needs and objectives that align with overall company strategy.
- Design and develop engaging and effective training programs that focus on enhancing customer service, communication, and hospitality skills.
- Incorporate industry best practices and innovative training methodologies into program development.
- Facilitate training sessions for employees at various levels, including new hires and experienced staff.
- Provide opportunities for staff, management, and leadership to third party training or trainers.
- Communicate training schedules, expectations, and updates effectively to employees and management.
- Conduct interactive workshops, role-plays, and simulations to reinforce learning objectives.
- Provide constructive feedback and coaching to employees to foster continuous improvement.
- Maintain (utilize HRIS and other resources) and update training materials, manuals, and resources to ensure accuracy and relevance.
- Stay informed about industry trends and advancements in hospitality practices to incorporate into training content.
- Develop assessment tools and methodologies to measure the effectiveness of training programs.
- Analyze training feedback and performance metrics to identify areas for improvement and make necessary adjustments to training curriculum.
- Report training analysis and metrics to Executive Team to support data driven decisions regarding career pathing and compensation management as they result to internal growth.
- Proven experience in hospitality training and development, preferably in a corporate setting.
- Strong understanding of customer service principles and hospitality industry standards.
- Excellent communication, presentation, and interpersonal skills.
- Public Speaking Excellence
- Innovative, Motivating and Positive Approach to Learning
- Business Intelligence
- Ability to Communicate Effectively
- Time Management
- Adaptable to Entrepreneurial Culture
- Solution Minded
- Excel in Team Environment
- Established relationships to outside training resources such as Forbes, Disney, etc.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in Microsoft Office Suite and learning management systems.
- Certification in training and development (e.g., CPTD, ATD) is a plus.
- Knowledge of various video and other interactive technologies to integrate into current training platform.
- Bachelor's degree in Hospitality Management, Business Administration, or related field
-
Director of Nursing in Training
1 week ago
Genesis Healthcare LLC Albuquerque, United StatesGenesis HealthCare is one of the leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly sk ...
-
Director of Nursing in Training
1 week ago
Genesis Healthcare Albuquerque, United StatesGenesis HealthCare is one of the leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly sk ...
-
Associate Director, Training and Development
3 weeks ago
curiate Albuquerque, United StatesJob Description · Associate Director, Training and Development in Albuquerque, NM · Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. · The Associate Director, Training and Development will manage Albuquerque' ...
-
Director of Nursing In Training
1 month ago
Skies Healthcare and Rehab Center - Albuquerque, NM Albuquerque, United States Full timeGenesis HealthCare is one of the leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you - passionate, highly ski ...
-
Associate Director, Training and Development
3 weeks ago
curiate Albuquerque, United StatesAssociate Director, Training and Development in Albuquerque, NM · Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. · The Associate Director, Training and Development will manage Albuquerque's Sterile Universi ...
-
Associate Director, Training and Development
3 weeks ago
Curia Global Albuquerque, United StatesAlign and integrate training and development plans with organizational goals and strategies Manage, coach and mentor Sterile University team; teach training methods and skills to the SU team, as well as other members of Curia leadership Establish and Training, Director, Developme ...
-
Associate Director, Training and Development
3 weeks ago
curiate Albuquerque, United StatesAssociate Director, Training and Development in Albuquerque, NM · Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. · The Associate Director, Training and Development will manage Albuquerques Sterile Universit ...
-
Director of Admissions
1 day ago
Brookline College Albuquerque, United States Full timeJob Description · We are looking for a Director of Admissions to join our team. · This position will ensure, the Admissions team meet pre-set goals and performance standards for the continued success of the campus. The Director of Admissions will monitor employee staffing levels, ...
-
Director of Clinical Services
1 week ago
Frontline Source Group Albuquerque, United StatesOur client in the Albuquerque, New Mexico area is seeking a Director of Clinical Services on a direct hire basis. · Company Profile: · Successful and growing company in the Healthcare industry · Director of Clinical Services Role: · In this role, you will oversee the clinical ope ...
-
Nurse Case Manager
9 hours ago
Lilycare of New Mexico Albuquerque, United States Full time*$5,000 sign-on bonus with 2 year commitment*. Qualifications · Skilled Nurse from an Accredited program currently licensed and in good standing with the New Mexico State Board of Nursing. One to 2 years' experience in nursing in an acute care setting or 1-year experience in home ...
-
compensation manager
1 week ago
Sandia Resort & Casino Albuquerque, United States Full timePosition Summary · Under direct supervision of the Human Resources Director, supervises, administers and coordinates the compensation functions for all business entities. Has primary responsibility for assisting enterprise directors/managers in people planning. Provides expert r ...
-
Research Facility Director
4 weeks ago
The University of New Mexico Albuquerque, United States Full timePosition Summary · Funding available through 6/30/2025;continuance beyond that date is subject to the Department's operational needsas outlined in UBPPM #3200, Employee Classifications, click here. (/~ubppm/ubppmanual/) · The Department ofNeurosciences seeks to fill a new Resea ...
-
InsideHigherEd Albuquerque, United States Executive Administration Jobs ,· Search for the Executive Director, Center for Teaching and Learning · The University of New Mexico · Albuquerque, New Mexico · The University of New Mexico (UNM), a Minority Serving Institution and one of only 21 Hispanic-Serving Institutions (HSIs) in the United States with a ...
-
Environment, Health and Safety Manager
2 days ago
Clayton Albuquerque, United StatesPosition Summary: The EHS Manager is responsible for the environmental, health, and safety functions at the home building facility. This position implements and ensures compliance with environmental and safety training activities and programs intended to create a safe and healthf ...
-
Deputy Director, Contracts
3 weeks ago
TechSource, Inc Albuquerque, United StatesYour Opportunity: · As TechSource's Deputy Director for Contracts & Procurement you will directly support the Director, Contracts & Procurement in leading a team of motivated and knowledgeable contract administrators. You will also be the company's second in command subject matte ...
-
Program Manager Customized Community Support
2 weeks ago
Great Livin' LLC Albuquerque, United StatesProgram · Albuquerque, New Mexico · Department: ProgramEmployment Type: Full-TimeMinimum Experience" Manager/SupervisorCompensation: DOEGreat Livin' LLC has an opening for a Program Manager Position. This position is specific to Customized Community Support and Customized In hom ...
-
Director of Toxicology
2 days ago
Southwest Labs Albuquerque, United StatesJob descriptionAre you tired of being trapped in a culture that stifles your voice, disregards your input, and hinders your professional growth? Do you yearn for an environment where you can actively contribute to the development and direction of your department? If you are seeki ...
-
Production Manager
2 weeks ago
Hearst Albuquerque, United StatesNews Production Manager · KOAT, the ABC affiliate in Albuquerque, NM has an opening for an experienced and dynamic News Production Manager. In this position, the News Production Manager will lead, oversee, and manage the production team. This position includes directing live new ...
-
Director of Sales and Customer Experience
2 weeks ago
TriCore Reference Laboratories Albuquerque, United StatesJob Summary · Are you an experienced sales leader with a passion for driving success in the healthcare sector? TriCore is seeking a dynamic and strategic Director of Sales and Customer Experience to join our team. In this pivotal role, you will be responsible for formulating and ...
-
Director of Campus Capital
3 weeks ago
Insight Global Albuquerque, United StatesOur client in the Higher Education industry is seeking an experienced and driven leader to serve as the Director of the newly formed Campus Capital and Space Planning. Leading all aspects of the University capital planning process, the Director is responsible for facilitating uni ...
Corporate Director of Training - Albuquerque, United States - Heritage Hotels and Resorts, Inc
Description
Job Type
Full-time
Description
WORK, PLAY & ENJOY LIFE WITH HERITAGE
We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico
This is a full-time, salary position with a range starting at $70k yearly (DOE) plus benefits.The position will work out of our Corporate Office in Downtown Albuquerque, NM.
Description: The Corporate Director of Training is responsible for designing, implementing, and delivering comprehensive training programs tailored to meet the specific needs of our organization's hospitality sector including luxury hotel, food, and beverage segment.
Supervisory Responsibilities: Training Manager and Training Coordinator
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Requirements
Salary Description
starting at $70k
