IT administrator for client infrastructure at Microsoft and Citrix - Jacksonville, United States - Velocity Enterprises
Description
Debeka - Founded in 1905, we have a strong sense of community at our core. Our culture is built on personal connections, collaboration, and mutual support.We provide security for over 7 million people in Germany and help them return to normal life in case of emergencies.
Each of us plays an important role in our strong community, making a meaningful contribution to the greater good.We offer support tailored to your individual needs, such as language courses, to ensure a smooth entry into our team.
If you are interested in being a part of something great, we would love to get to know you.Responsibilities:
- Designing and optimizing our existing virtual client infrastructure (Citrix, Microsoft)
- Monitoring and centrally administering our virtual client infrastructure
- Automating workflows using orchestration and automation tools
- Assisting with troubleshooting and resolving issues (2nd level support)
- Direct communication with manufacturers to find solutions
- Collaborating closely with administrators from other departments
- Defining processes and standards
- Creating documentation, FAQ articles, and implementing quality assurance measures
Profile:
- Completed degree in computer science, IT training, or equivalent qualification
- Strong analytical and conceptual skills
- Independent, systematic, and goaloriented work style
- Team player with excellent communication and customer service skills
- Ability to structure and clearly describe complex issues
- Experience with agile work methods is a plus
What we offer:
- Familyfriendly company culture
- 30 days of vacation
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