- Analyze population health data, financial trends and market opportunity within existing and prospect customer accounts. Develop business case studies and next generation reports to demonstrate the value of organization's care management and wellness approaches. Make strategic recommendations for key accounts and their consultants/brokers in order to retain and grow business.
- Present and demonstrate to external clients, customers and prospects the value proposition and return on investment of assigned solutions in a consultative approach. Consult about how to best control cost and improve quality for their employee populations.
- Using clinical knowledge, review and analyze member data to show the value of the organizations care management efforts; identify gaps in care and make referrals to appropriate programs.
- Collaborate with internal teams including wellness, pharmacy and care management, to create and execute upon a sales strategy for the assigned solutions to help customers meet their clinical goals.
- 4 years' Experience working in a clinical setting
- 2 years Demonstrated experience with healthcare data analysis
- Graduate degree such as MSN, MBA, MPH
- Knowledge of health plan sales or account management
- Experience working in a health plan environment in a business role
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Clinical Advisor - Owings Mills, United States - CareFirst BlueCross BlueShield
Description
PURPOSE:
The Clinical Advisor's role is to educate clients, brokers, consultants and internal employees and articulate the value of the organization's approach to managing care delivery to the marketplace, using data and making recommendations to help clients meet their corporate goals and key initiatives relating to the health and welfare of their employee population. The Clinical Advisor serves as key subject matter expert and strategic partner for the Sales team and will regularly attend client meetings to review health outcomes and cost information.
ESSENTIAL FUNCTIONS:
QUALIFICATION REQUIREMENTS:
Education Level: Bachelor's Degree ORlieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Licenses/Certifications Upon Hire Required:
RN - Registered Nurse - State Licensure And/or Compact State Licensure
Experience:
Preferred Qualifications:
Knowledge, Skills and Abilities (KSAs)
• Ability to present onsite and virtually to both small and large audiences.
• An in-depth knowledge of current and emerging trends in care management.
• Ability to work closely with and influence people at all levels, including C-suite executives, vice presidents, directors, managers and associates.
• Critical thinking and judgment.
• Demonstrated ability to analyze and interpret data.
• Ability to lead/coordinate projects and act as a resource to other CareFirst departments.
• Ability to communicate effectively, both verbally and in writing; and ability to present and communicate in group settings in a professional manner.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Travel Requirements:
Estimate Amount: 50% Travel within Maryland, DC and Virginia.
Department
Department:
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.