Director of Front Office Operations - Bakersfield

Only for registered members Bakersfield, United States

1 month ago

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Job summary

The Director of Front Office Operations leads the end-to-end patient access and first impression experience across all clinic locations.

This role is accountable for the performance of the central scheduling/call center team and for ensuring clinic front office operations are consistent, efficient, compliant, and patient-centered.

Success is defined by timely access to care accurate scheduling and intake reduced cancellations/no-shows high patient satisfaction strong staff performance retention—delivered through clear workflows training quality monitoring KPI-driven Improvement.


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