Director of Front Office Operations - Bakersfield, CA

Only for registered members Bakersfield, CA, United States

1 month ago

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Job summary

The Director of Front Office Operations leads the end-to-end patient access and 'first impression' experience across all clinic locations.
This role is accountable for the performance of the central scheduling/call center team and for ensuring clinic front office operations are consistent, efficient, compliant, and patient-centered.

  • Bachelor's degree in healthcare administration, business or related field (or equivalent experience).
  • 3–5 years of call center management or centralized scheduling leadership preferably in outpatient healthcare PT/OT/rehab strongly preferred.

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