Internal Operations Coordinator - Los Angeles, United States - Chrysalis Center Inc

Chrysalis Center Inc
Chrysalis Center Inc
Verified Company
Los Angeles, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Job Summary:


Duties and Responsibilities to include but not limited to:

Operational Effectiveness

  • Participate in the design and execution of Internal Operations projects.
  • Ensure procedures are effective in supporting ESE objectives and needs.
  • Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations.
  • Maintain case management databases (Salesforce) with timely case notes and service entries.
  • Place transitional client workers in ESE positions to meet all contractual obligations.
  • Work closely with ESE staff to ensure that all contracts are fully staffed with transitional client workers at all times.
  • Work with Chrysalis' and customers' insurance providers and monitor CA DMV's EPN program to ensure that all employees in safetysensitive positions (drivers) are compliant.
  • Maintain a pool of engaged transitional client workers (sweepers, drivers, leads).
  • Oversee the Works pressure washing program through the scheduling of shifts, the management of the transitional client worker teams, and the assessment of the quality of the work being completed.
  • Place orders for, monitor inventory of, and distribute all necessary supplies and equipment for ESEs, including uniforms.

Employee Training & Mentorship

  • Facilitate weekly new hire orientations and trainings for incoming transitional client workers.
  • Deliver professional feedback to transitional employees in professional manner.
  • Support personnel processes, including making disciplinary action decisions and working with Human Resources to ensure all policies are followed.

Job Skills & Qualifications

  • Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the reentry community.
  • Ability to multitask and prioritize appropriately yet maintain flexibility.
  • Strong interpersonal skills, including the ability to coach/mentor staff and clients.
  • Advanced written and verbal communication, organization, and time management skills.
  • Thrive in high paced, demanding environment.
  • Selfstarter with "can do" attitude and takes initiative.
  • Maintain confidential information and exercise discretion.
  • Willingness to work flexible hours depending on business needs.
**FAIR CHANCE HIRING STATEMENT
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