Administrative Assistant I - Worcester, United States - Dutech Systems
Description
The Department of Early Education and Care seeks to hire a Temporary Full-time Administrative Assistant to support the Worcester EEC regional office 324-R Clark St.
Worcester, MA for both front desk coverage and administrative support.
The Department of Early Education and Care (EEC) is an agency focused on building a coordinated, comprehensive system of early education and care services in Massachusetts.
By providing and coordinating a range of services and assistance, EEC will continuously improve the quality, affordability and accessibility of early education and care in the Commonwealth.
The Temporary Administrative Assistant will report directly to the EEC Worcester Office Manager. They will serve as the primary coverage or back up coverage for the Office Manager in the office.On days that the Office Manager is in the office, the Temporary Administrative Assistant will serve as the primary front desk coverage.
The Office Manager will cover breaks for the Temporary Administrative Assistant.Detailed Statement of Duties and Responsibilities:
Performs receptionist responsibilities including:
- Greets callers warmly and ascertain reason for calling
- Answers inquiries and provides routine information including necessary information for referrals to other internal and external units
- Greets visitors at the regional office and ensures appropriate personnel are notified
Performs general clerical functions to support the regional office including:
- Handling all incoming and outgoing mail and distributing incoming mail to appropriate personnel
- Maintaining familiarity with office equipment and points of contact for additional support
- Maintaining appropriate stock of office supplies
- Coordinating the use of meeting space for trainings and meetings
- Other duties as assigned
Preferred Qualifications:
- Excellent customer support and service skills
- Ability to follow written and oral instructions
- Ability to exercise discretion in handling confidential information and to exercise sound judgment
- Strong attention to detail and organization
- Ability to maintain accurate records
- Comfort in learning and working within IT systems
- Knowledge of the organization of state government
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Excellent customer support and service skills
Required
Ability to follow written and oral instructions
Required
Ability to exercise discretion in handling confidential information and to exercise sound judgment
Required
Strong attention to detail and organization
Required
Ability to maintain accurate records
Required
Comfort in learning and working within IT systems
Highly desired
Highly desired
Knowledge of the organization of state government
Nice to have
Job Types:
Full-time, Contract
Pay:
$ $19.00 per hour
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (preferred)
- Ability to maintain accurate records
Work Location:
On the road
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