Part-time Call Center Representative - Montclair, United States - Interfaith Federal Credit Union

Description

Principal Duties and Responsibilities:
Take member calls and provide member service to those calling into call center.

Guide callers through troubleshooting, navigating site and products and services.

Collaborate with other call center representatives to improve member service.

Deliver member services including but not limited to deposits, withdrawals, inquiries, transfers, advances, loan payments, check cashing and file maintenance.

Maintain knowledgeable information on Interfaith FCU products and services.

Pursue and recognize opportunities to cross-sell IFCU products and services as well as open new accounts.

Perform as part of a team, assisting IFCU staff in the local as well as regional branches.

Pursue opportunities for professional growth and knowledge through training, education, and self-study.

Preferred hours of work noon to 5 pm Mon - Fri

Have good multi-tasking skills.

Have good communications skills.

Have good attendance.

Perform all member services duties as assigned.

Perform all other duties and responsibilities as assigned.

Commission pay

Ability to commute


Work Location:
In person


Job Type:
Part-time


Pay:
$ $20.00 per hour


Expected hours:
per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location:
In person