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    Customer Service Agent - Denver, United States - Roots Medical

    Roots Medical
    Roots Medical Denver, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionWe're seeking a positive, personable customer service representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get startedCompensation:

    hourly

    Responsibilities:
    • Ensure customer account information is up-to-date
    • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
    • Respond to customer inquiries, product and service questions, and customer complaints
    • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
    • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
    Qualifications:
    • Previous work in a customer-facing position
    • Must possess exemplary interpersonal skills, communication skills, and active listening skills
    • Must have graduated high school, received a G.E.D. or equivalent
    About Company

    At Roots Medical and Pediatrics we have always set our mission on getting to the root of your healthcare concerns, all while using the functional, holistic, and traditional tools we have access to. The conversations about your healthcare need to be discussed in full and never limited by time and that is why you will see Roots Medical and Pediatric appointments be much longer in duration and deeper in comprehension. Transparency and honesty around medical subjects like Covid, vaccines, food choices, and lifestyles are critical to healing and please know our team of providers' sole mission is to provide you with their best knowledge and experience so that you can make the best healthcare decision for you and your family.

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