File Transfer/sftp Application Support Lead - Hartford, United States - Voya Financial

Voya Financial

Verified Company

Hartford, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Together we fight for everyone's opportunity for a better financial future._

We will do this together — with customers, partners and colleagues.

We will fight for others, not against:
We will stand up for and champion everyone's access to opportunities. The status quo is not good enoughwe believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.

We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued.

We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work.

Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Get To Know The Opportunity

The Contributions You'll Make

Create transfers via SFTP and resolve any abends
Work directly with the client
Enhance existing systems by analyzing business objectives, preparing an action.
Plan and identifying areas for modification and improvement.
Investigate and develop skills in new technologies.
Conduct testing and debugging to ensure software meets quality and performance standards.
Manage defect tracking system and resolve all issues and prepare update for systems.
Provide Production Support, monitor transmission issues/abends and resolve them with mínimal assistance.
Work on Incident, Service Requests and Changes to execute them within SLA.
Ability to complete analysis and provide root causes to business and all levels of management
Work with offshore team
Understands business impacts when production issues occur and completes the tasks required by working OT if required and/or handoff to the offshore team
Provides training and guidance to offshore team members as needed
Fixing abends
Fixing vulnerabilities
Providing audit support
Completing ticket assignments
Attending meetings
Quick response time
Meeting SLA's
Other duties as assigned
Meet target of 98%100% of SLA's for stability
Oncall 24/7 based on rotation schedule and expertise
Ensure deployment of code changes follow proper channels through Clearcase and that all changes are completed within the change window

Minimum Knowledge & Experience

Bachelor's Degree or equivalent in Computer Science, MIS, Engineering or a directly related field.
Required Skill: FTP, SFTP, Linux, Shell Script, SAS, JCL, COBOL and Azure skills
Basic understanding in US Retirement Services domain specially in Defined Contribution business like 401(k), 403(b), 457, IRA plans etc.
Hands on experience in FTP, SFTP, Linux, Shell Script, SAS, JCL, Cobol, Azure
We are looking for an Application Support Analyst with 2 to 5.5 Years of experience in building highperforming, scalable, enterprisegrade transmissions.
Strong experience in identifying and implementing proper software design patterns based on the solution.
Writing well designed, testable, efficient code.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Experience in Application Management would be an added advantage.
Knowledge on production support and production incident trouble shooting skills.
Deployment and configuration management skill also will add advantage.
Should be flexible to work in staged shifts.
Good written and verbal communication skills.
Flexibility to work in rotational night shifts and rotational weekends.

LI-BP1

Li-Remote

Compensation Pay Disclosure:
Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.

$103,810 - $129,760 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that.

That's why we offer an array of plans, programs, tools and resources with one goal in mind:
To help you and your family be well and stay well.

What We Offer

Health, dental, vision and life insurance plans
401(k) Savings plan with generous company matching contributions (up to 6%)
Voya Retirement Plan employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our cul