Founding CSM - New York

+The Mission Probook is building the operating backbone for the home services industry, helping plumbing, HVAC, and electrical businesses run smarter as they scale. · +Proactive Account Stewardship Anticipate customer needs and issues before they escalate. · Rewrite Renewal Machi ...

We protect high-growth e-commerce brands from copycats, counterfeiters, and scammers. · Must have real Customer Success Manager experience (onboarding, ongoing management, renewals, QBRs) · Bonus points: Experience in ecom B2B SaaS · ...

+Founding Customer Success Manager · A rare opportunity to own post-sale outcomes end-to-end: onboarding, adoption, expansion, retention and the operating system for customer success. · Drive measurable outcomes for customers (activation usage pipeline influence internal rollout) ...

We're hiring a founding operator with real engineering/building ability to turn post-sales into a self-serve onboarding engine — aiming for 10x–100x CS capacity without hiring a huge team. · ...

+Job summary · We're hiring a founding operator with real engineering/building ability to turn post-sales into a self-serve onboarding engine — aiming for 10x–100x CS capacity without hiring a huge team. · +ResponsibilitiesA self-serve onboarding journey (templates, guided setup, ...

We are scaling our US team and seeking a third Customer Success Manager for our NYC office. · You will shape the success journey for our customers. · ...

We are changing the future of finance. Our AI-native ERP lets teams achieve more in less time. $5M-ARR businesses to NYSE-listed companies trust DualEntry to automate away busywork and fuel their growth with powerful reporting and insights. · ...

We're looking for a hands on, people-first Manager of Customer Success to lead our frontline CSMs while owning a book of business. This player-coach model is core to how Coast builds empathy, credibility and process excellence across our customer lifecycle. · Deliver consistent c ...

We're building the AI operating system for America's 33 million small businesses. What started as AI receptionists has evolved into the first complete Customer Revenue Engine for SMBs—turning every phone call, text, and booking into actionable intelligence that drives real revenu ...

We are seeking an experienced Head of Customer Success to lead our customer success team in New York. · Lead & scale a high-performing CS org · Hire and retain "A-players" while keeping attrition low through strong culture, enablement, and management practices. · ...

The Head of Customer Success will lead Abacum's Customer Success team in New York and own end-to-end customer outcomes: retention, renewals, expansion, and product adoption. · Lead & scale a high-performing CS org · Lead, coach, and develop a team of CSMs and Technical CSMs. · Ow ...

We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. · We chose the name Cordial to symbolize how we empower our clients to commun ...

+Job summary · Astellas Pharma Inc. busca un Clinical Site Manager II para trabajar en la gestión de sitios clínicos en Nueva York o Nueva Jersey.The CSM II será el punto de contacto principal entre el patrocinador y el sitio investigativo. · Servirá como principal contactó local ...

About DualEntry · Founded in 2024, DualEntry is one of the world's fastest-growing AI startups. · At DualEntry, the future of finance is being written today. ERP is one of the largest fintech markets in the world ($220,000,000,000+). Yet, tens of thousands of companies are still ...

The Senior Customer Success Manager is responsible for developing strategic partnerships with publishers to grow their digital advertising business. The role involves consulting with key contacts, understanding PubMatic's product offerings and market forces. · Manage a portfolio ...

Cordial is building a passionate team of individuals willing to learn, grow and be thoughtfully challenged on a daily basis to continuously improve our product company and culture every single day.We founded Cordial in 2014 on the belief that there should be more humanity and emp ...

This is an intense, hands-on role with full ownership. We expect you to push for excellence and raise the bar. · Build and lead the CSM team from the ground up: Hire, coach, and develop high-caliber Customer Success Managers; monitor performance, develop playbooks tools and infra ...

+H2Job summary+b+We re hiring a Founding Head of Customer Success to inherit a team and build the post-sales function from the ground up.+/b+/h2+p>We ve already brought in top talent from Datadog, Confluent, Forter, MongoDB, and Benchling and we re just getting started./p+ · +Thi ...

About The Role · As a Customer Success Manager (CSM), you will play a critical role in ensuring merchant success. This role is 70% focused on optimizing operational health (including a combination of operational efficiency, customer experience, and financial health) , and 30% on ...

Our client is looking to hire a Lead Campaign Strategist to act as a true strategic partner to their clients shaping business outcomes surfacing consumer insights and translating them into effective scalable media strategies. · ...