Jobs
>
Elkridge

    Branch Manager II - Elkridge, United States - Hearth & Home Technologies

    Hearth & Home Technologies
    Hearth & Home Technologies Elkridge, United States

    2 weeks ago

    Default job background
    Description

    Fireside Hearth and Home (FHH) is looking to add a Branch Manager II in Elkridge MD.

    Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies – the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400+ hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at

    The Branch Manager II is responsible for all functions, excluding sales, of a branch that installs 4000 or more units annually. The Branch Manager II is responsible for the profitability, safety, installations and service of the branch and promotes teamwork among the members, subcontractors, builder customers, homeowner customers and vendors. The Branch Manager II is expected to perform all duties with the highest level of customer service, professionalism, safety and integrity.


    Key Responsibilities:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Oversees the Division Field Operations Supervisor, Service members and Warehouse members' daily responsibilities.
    • Responsible for delegating authority, coaching, counseling, conducting performance reviews and training direct reports.
    • Communicates essential business information to all members on a need to know basis
    • Promotes a team atmosphere between Branch, Hub and Sales members
    • Receives and resolves escalated customer issues – delegates responsibilities for quick resolution
    • Responsible for working capital [inventory, A/R], performs quarterly inventory audits, and resolves open Customer A/R issues caused by incomplete or unsatisfactory quality issues
    • Achieve Branch financial and strategic goals by managing labor cost, capacity planning and overall G&A expenses.
    • Responsible for reviewing and coordinating installation and service schedules to optimize productivity and customer service levels.
    • Responsible for accurate labor charges being approved on all paperwork.
    • Reviews the daily Gross Profit Dollar Report [GPD].
    • Provides safe, professional and "member-friendly" work environment where each member is treated with respect.
    • Provides field support to DFOS in the Pre-View & Post-View process and field support to the Service Technicians.
    • Manages the cash dispersal [CDJ] check book – issue checks, make bank deposits, reconcile and provide report to Regional controller.
    • Responsible for Daily paperwork flow [Pick tickets & work orders] to Regional Operations Office administration for processing.
    • Retail walk-in sales – responsible for selling Hearth products services and accessories.
    • Reviews product ordering with Purchasing for all scheduled jobs and communicates extended lead times.
    • Coordinates all inventory by install for next day's work, including Marble cutting and product staging.
    • Receives vendor deliveries into Commerce System, verifies inventory delivered to packing slips, run inventory allocation, prints backorder report, adjust any issues.
    • Responsible for approving invoices from other/local vendors such as forklift maintenance, Home Deport/Lowes, etc.
    • Responsible for approving time in Kronos for direct hourly reports
    • Responsible for reviewing all new quotes from Builder Sales Representatives and working with the BSR to make the appropriate changes in the new quotes
    • All other duties as assigned.

    Qualifications:

    Skills and Abilities

    • Candidates should possess good verbal and written communication skills.
    • Must have the ability to build relationships with internal and external customers.
    • Must be computer literate
    • Must have excellent organizational skills, attention to detail
    • Must have problem-solving capabilities and excellent customer service skills.
    • Must have the ability to multi-task and to interact effectively.
    • Must be able to drive a forklift
    • Should have knowledge of hearth products including limitations, installation requirements, FHH policies and local building codes.
    Education and Experience
    • Bachelor's Degree in business administration or an operations-related or construction–related field and a minimum of 3-5 years of work experience in the hearth or construction industry including managing others; or equivalent combination of education and experience.

    Preferred Qualifications

    • Gas Piping License
    • General Contractors License

    About Working for Hearth & Home Technologies

    Hearth & Home Technologies is a part of the Residential Building Products segment of HNI Corporation (NYSE: HNI). We are the world's leading manufacturer and marketer of hearth products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facing and accessories.

    Since 1951, Fireside Hearth & Home has been making the fireplace selection and installation process easy by offering the best sales and service experience possible. We are fireplace experts focused on the latest trends, technologies, and brands to offer you the best solutions. Apply today

  • Clean Harbors

    Branch Manager

    3 weeks ago

    Clean Harbors Baltimore, United States

    Clean Harbors in **Baltimore, MD** is seeking a Field Services Branch Manager to manage overall branch operations, including ensuring safe, cost effective, and efficient day-to-day management, as well as providing direction, growth and ensuring the success of the Company and its ...

  • Hearth & Home Technologies

    Branch Manager

    6 hours ago

    Hearth & Home Technologies Elkridge, United States

    Fireside Hearth and Home (FHH) is looking to add a Branch Manager in Elkridge MD. · Fireside Hearth & Home is the worlds largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies the largest manufacture ...

  • PNC Financial Services Group

    Branch Manager

    1 week ago

    PNC Financial Services Group Baltimore, United States

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...

  • Hearth & Home Technologies Careers

    Branch Manager II

    3 weeks ago

    Hearth & Home Technologies Careers Elkridge, United States

    Fireside Hearth and Home (FHH) is looking to add a Branch Manager II in Elkridge MD. Fireside Hearth & Home is the worlds largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies the largest manufacture ...

  • Hearth & Home Technologies

    Branch Manager II

    4 days ago

    Hearth & Home Technologies Elkridge, United States

    Fireside Hearth and Home (FHH) is looking to add a Branch Manager II in Elkridge MD. · Fireside Hearth & Home is the worlds largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies the largest manufact ...

  • Treasury Department Federal Credit Union

    Branch Manager

    2 weeks ago

    Treasury Department Federal Credit Union Washington, United States

    **Summary** · Manage branch office staff in providing quality service to members, through sales and service of products with expectation of meeting or exceeding member's requirements. Experience in ensuring compliance with all governing regulations, especially Bank Secrecy Act re ...

  • Hearth & Home Technologies

    Branch Manager

    2 days ago

    Hearth & Home Technologies Elkridge, MD, United States

    Fireside Hearth and Home (FHH) is looking to add a Branch Manager in Elkridge MD. · Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies – the largest manufactu ...

  • PNC Financial Services Group

    Branch Manager

    3 weeks ago

    PNC Financial Services Group Bethesda, United States

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...

  • First Savings Bank of Hegewisch

    Branch Management

    2 weeks ago

    First Savings Bank of Hegewisch Oak Forest, United States

    **Responsibilities**: · Actively identify, coach, develop and motivate support employees to provide superior service to every customer · Create an Environment in which employees excel · Set clear objectives and goals for the Branch and for each employee and monitor progress and t ...

  • Sunbelt Rentals

    Branch Manager

    1 week ago

    Sunbelt Rentals Jessup, United States

    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks amon ...

  • Restaurant Depot

    Assistant Branch Manager

    1 week ago

    Restaurant Depot Halethorpe, United States

    Position Title: Assistant Branch Manager Department: Management Supervisor: Branch Manager FLSA: Exempt Position Summary:Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains ...

  • Merry Maids

    Branch Manager

    3 weeks ago

    Merry Maids Spring, United States

    Results-driven**SUMMARY** · Manage all staff and operational requirements in order to achieve reasonable and profitable growth. · **ESSENTIAL FUNCTIONS**: · - Responsible for the management of services and processes that support the core business of the company. · - Develop finan ...

  • Vaco

    Branch Manager

    3 weeks ago

    Vaco Jessup, United States

    The individual we are looking for would have 5+ years experience in a warehouse management role for a large residential furniture retailer or moving company operation. We would also consider something that has managed a corporate housing company or with previous management experi ...

  • Ces Power Llc

    Manager, Branch

    1 week ago

    Ces Power Llc Beltsville, United States

    **About CES Power** · **Branch Manager** · CES Power Branch Manager is responsible for security and condition of branch assets including building, grounds, equipment and supplies. As the Branch, the individual is in charge of operations for the branch, including maintenance, plan ...

  • Rexel USA

    Branch Manager

    6 days ago

    Rexel USA Capitol Heights, United States

    **The position of Branch Manager will be based out of our Capitol Heights, MD Location**: · Summary · The Branch Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the branch. The Branch Manager reviews all aspects of br ...

  • Horizon Group

    Branch Manager

    1 week ago

    Horizon Group Mount Airy, MD, United States Freelance

    Our client, an established provider in the personnel services industry, is currently seeking a Branch Manager (m/f/d) for permanent employment in Mount Airy, MD. · Responsibilities: · - Managing the branch and its employees · - Budget and revenue responsibility · - Maintaining re ...

  • Maryland

    Retail Assistant Branch Manager

    2 weeks ago

    Maryland Arbutus, United States

    Job Description - Retail Assistant Branch Manager Your Future Starts Here Description Take the next step toward your new career today · Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. ...

  • CFG Bank

    Digital Assistant Branch Manager

    2 weeks ago

    CFG Bank Baltimore, United States

    **COMPANY SUMMARY**: · CFG Bank, based in Baltimore, Maryland, is a leading financial institution serving the national healthcare and multifamily markets and the Mid-Atlantic region. As the 6th largest bank in Baltimore by deposits and the largest locally based, we've grown from ...

  • Winchester Savings Bank

    Branch Manager

    1 week ago

    Winchester Savings Bank Arlington, United States

    **SUMMARY/OBJECTIVE** · Responsible for all aspects of the operations of a full-service banking office, including sales and business development, customer service, staff supervision, personnel administration, security and building and equipment maintenance, data processing and le ...

  • Restaurant Depot

    Branch Manager

    1 week ago

    Restaurant Depot Capitol Heights, United States

    **Position Title**:Branch Manager · **Department**:Management · **Supervisor**:Regional Manager · **FLSA**:Exempt · **Position Summary**: · Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supe ...