Jobs
>
Myrtle Beach

    Guest Service Agent - Myrtle Beach, United States - EOS Hospitality

    EOS Hospitality
    EOS Hospitality Myrtle Beach, United States

    1 month ago

    Show more Collapse job
    Default job background
    Description
    Responsibilities


    • Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
    • Ascertain callers' needs through open-ended questions.
    • Describe room accommodations and all amenities.
    • Accommodate special requests and designate such in the system following the hotel's standard operating procedures.
    • Access guest history records to best service guests; maintain accurate information in guest history files.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
    • Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
    • Present folio to guest and resolve any disputed charges.
    • Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
    • Perform additional duties, as assigned.
    If you believe hospitality and a friendly smile are your strengths, we want to talk to you

    This is a full-time, year-round position working at the Embassy Suites Myrtle Beach. Flexible schedule is required, including weekends and holidays. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more

    EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

    We have other current jobs related to this field that you can find below

  • Carolina Beach Realty

    Guest Services Agent

    5 days ago

    Carolina Beach Realty Carolina Beach, United States Full time

    The guest services team is the first point of contact for in-house guests and our property management team. The Guest Services Agent communicates with our guests and operations team to fulfill maintenance requests, troubleshoot basic issues, and follow up on completed or pending ...

  • Dual Courtyard & SpringHill Suites by Marriott - Myrtle Beach Oceanfront

    Guest Service Agent

    2 weeks ago

    Dual Courtyard & SpringHill Suites by Marriott - Myrtle Beach Oceanfront Myrtle Beach, United States

    Overview: · Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting ho ...

  • EOS Hospitality

    Guest Service Agent

    1 day ago

    EOS Hospitality Myrtle Beach, United States

    The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantatio ...

  • Wyndham Hotels & Resorts

    Guest Services Agent

    1 week ago

    Wyndham Hotels & Resorts Myrtle Beach, United States

    Location: Myrtle Beach, SC, US, 29577 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Myrtle Beach- N. Kings Hwy location in Myrtle Beach , South Carolina .**Job Summary** · The Guest Service Agent is responsible for pro ...

  • La Quinta Myrtle Beach - 48th Avenue

    Guest Services Agent

    3 weeks ago

    La Quinta Myrtle Beach - 48th Avenue Myrtle Beach, South Carolina, United States Permanent

    Compensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Franc ...

  • Kingston Resorts

    Guest Service Agent

    1 day ago

    Kingston Resorts Myrtle Beach, United States

    The Kingston Resorts is a 145 acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantatio ...

  • EOS Hospitality

    PM Guest Service Agent

    2 days ago

    EOS Hospitality Myrtle Beach, United States

    The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20-minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantatio ...

  • Beach Holidays Llc

    Coral Beach Resort Guest Services Clerks and Reservations Agents

    1 week ago

    Beach Holidays Llc Myrtle Beach, United States

    Coral Beach Resort Guest Services Clerks and Reservations Agents 2nd Shift$17.75 per hourCoral Beach Resort is hiring Guest Services Clerks and Reservations Agents - $17.75 per hour. To be part of our team, you should enjoy providing excellent customer service and working in a fa ...

  • Beach Holidays, LLC

    Sea Crest Resort Guest Services Clerks and Reservations Agents

    5 days ago

    Beach Holidays, LLC Myrtle Beach, United States

    Sea Crest Resort Guest Services Clerks and Reservations Agents · $17.25 to $17.75 per hour · Sea Crest Resort is hiring Guest Services Clerks and Reservations Agents at $17.25 to $17.75 per hour. To be part of our team, you should enjoy providing excellent customer service and w ...

  • Beach Holidays, LLC

    Coral Beach Resort Guest Services Clerks and Reservations Agents

    2 weeks ago

    Beach Holidays, LLC Myrtle Beach, United States

    Job Description · Job DescriptionCoral Beach Resort Guest Services Clerks and Reservations Agents 2nd Shift · $17.75 per hour · Coral Beach Resort is hiring Guest Services Clerks and Reservations Agents - $17.75 per hour. To be part of our team, you should enjoy providing excelle ...

  • Beach Holidays, LLC

    Sea Crest Resort Guest Services Clerks and Reservations Agents

    1 day ago

    Beach Holidays, LLC Myrtle Beach, United States

    Sea Crest Resort Guest Services Clerks and Reservations Agents$17.25 to $17.75 per hourSea Crest Resort is hiring Guest Services Clerks and Reservations Agents at $17.25 to $17.75 per hour. To be part of our team, you should enjoy providing excellent customer service and working ...

  • Crown Reef Beach Resort and Waterpark

    At Your Service Safety Agent

    3 weeks ago

    Crown Reef Beach Resort and Waterpark Myrtle Beach, United States Full time

    At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our gues ...

  • Beach Holidays, LLC

    Coral Beach Resort Guest Services Clerks and Reservations Agents

    2 weeks ago

    Beach Holidays, LLC Myrtle Beach, United States

    Coral Beach Resort Guest Services Clerks and Reservations Agents 2nd Shift · $17.75 per hour · Coral Beach Resort is hiring Guest Services Clerks and Reservations Agents - $17.75 per hour. To be part of our team, you should enjoy providing excellent customer service and working ...

  • AVISTA RENTALS LLC

    PM Guest Services Agent

    1 week ago

    AVISTA RENTALS LLC North Myrtle Beach, United States

    PM Guest Services Agent · Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communi ...

  • Christine Lawson - State Farm Agent

    Account Associate

    2 days ago

    Christine Lawson - State Farm Agent Myrtle Beach, United States Full time

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • Find Great People | FGP

    Real Estate Paralegal

    3 days ago

    Find Great People | FGP Myrtle Beach, United States

    Our client, a real estate law firm, is seeking a Real Estate Paralegal to join their team in Surfside Beach, SC. This person quarterbacks every aspect of the real estate transaction from start to finish. The Real Estate Paralegal fosters relationships with agents, buyers, sellers ...

  • NYL - Patrick Piscitelli

    Fast Track Insurance Partner

    3 weeks ago

    NYL - Patrick Piscitelli Myrtle Beach, United States

    Our mission is to provide financial security and peace of mind through our insurance, annuity and investment solutions. We act with integrity and humanity in all our interactions with our policy owners, business partners and with one another. Grounded in both confidence and humil ...

  • Westgate Resorts

    Front Desk Agent

    3 weeks ago

    Westgate Resorts Myrtle Beach, United States Full time

    Job Description · As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. · As a Front Desk Agent, you will: · Greet, register, and assign rooms to guests · Issue room ...

  • Del Mar Hospitality

    Hotel Front Desk Receptionist

    3 weeks ago

    Del Mar Hospitality Carolina Beach, United States

    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent commun ...

  • Memorable Escapes

    Remote Trip Experience Assistant

    3 days ago

    Memorable Escapes Myrtle Beach, United States

    Job Description · This is a remote position. · Are you passionate about travel and ready to turn your love for exploration into a rewarding · business opportunity? Look no further We're inviting enthusiastic individuals like you to embark · on an exciting journey as a Trip Expe ...