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Customer Service Representative
2 weeks ago
Mohawk Valley Health Systems Utica, United States Full timeThe Customer Service Rep is responsible for greeting, referring and directing patients, family, visitors, business customers and all others entering the main Bennett Street Reception area. The Customer Service Rep will perform some scheduling, cashie Customer Service, Customer Se ...
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customer service representative
1 week ago
Family Dollar Utica, United StatesFamily Dollar GENESEE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...
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Customer Service Representative
2 weeks ago
Community Bank NA Utica, United StatesOverviewBenefit Plans Administrative Services (BPAS) is a leading provider of employee benefits administration, trust services, collective investment fund administration and actuarial consulting services to customers on a national scale. We support 4,200 retirement plans, $115 bi ...
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Customer Service Representative
1 week ago
Community Bank System Utica, United StatesOverview · BPAS is a national provider of retirement plans, benefit plans, fund administration, and collective investment trusts. We support 4,200 retirement plans, $110 billion in trust assets, $1.3 trillion in fund administration, and more than 510,000 participants. With our br ...
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customer service representative
2 weeks ago
Family Dollar Utica, United StatesFamily Dollar COURT ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
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Customer Service Representative
1 week ago
Community Bank System Utica, United StatesOverviewBenefit Plans Administrative Services (BPAS) is a leading provider of employee benefits administration, trust services, collective investment fund administration and actuarial consulting services to customers on a national scale. We support 4,200 retirement plans, $115 bi ...
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Patient Service Representative
1 week ago
ZOLL LifeVest Utica, United StatesJob Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
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Customer Service Representative
3 weeks ago
Mohawk Valley Health System Utica, United States Full timeCustomer Service Representative - Full Time - Days · Department: ACCTS RECEIVABLE & COLLECTION · Job Summary · The Customer Service Rep is responsible for greeting, referring and directing patients, family, visitors, business customers and all others entering the main Bennett Str ...
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Customer Service Representative
1 week ago
Circle K Oneida, United States Full timeStore : 4835 State Route 365, Oneida, New York 13421 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment ...
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Customer Service Representative
6 days ago
PARTech New Hartford, United StatesHi there We're PAR and our purpose is: · To deliver solutions that connect people to the restaurants, meals and moments they love. · We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all rebels, ...
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Customer Service Representative
1 week ago
Mark Kotary - State Farm Agent New Hartford, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
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Customer Service Representative
1 week ago
PARTech New Hartford, United StatesHi there We're PAR and our purpose is: · To deliver solutions that connect people to the restaurants, meals and moments they love. · We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all rebels, ...
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Customer Service Representative
2 weeks ago
PARTech New Hartford, United StatesWhy Join PAR · The people who work here are self-starters, embrace challenges, and have collaborative mindsets. If you care about food and people, then let's talk. · Working at PAR means being part of a global team that is always challenging itself, that focuses on the restaurant ...
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patient service representative
1 week ago
Slocum-Dickson Medical Group, PLLC New Hartford, United StatesJob Description · Job DescriptionDescription:JOB SUMMARY: Working under the direction of the Business Office Director and the Reception Supervisor. Responsible for the timely and accurate entry of patient demographic and insurance information into the EPIC system. All other tasks ...
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RCIL Utica, United StatesJob Description · Job DescriptionAnnual Non-Exempt Salary: $37,850 (plus 5% bilingual differential) · Fresh college students are encouraged to apply. · Benefits: · 37.5 hour work week, 7.5 hour work day, flexible work schedule menu to include the ability to work: a four-day work ...
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Lead Customer Service Representative
5 days ago
Circle K Oneida, United States Full timeStore : 4835 State Route 365, Oneida, New York 13421Availability - Shift/Days · Flexible AvailabilityLead Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun envir ...
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Resource Center for Independent Living Utica, United StatesDescription · Fresh college students are encouraged to apply. · Benefits: · 37.5 hour work week, flexible work schedule menu to include the ability to work: a four-day work week, four-day work week every other week, or a typical five-day work schedule. · 16 annual vacation day ...
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Insurance Customer Service Representative
2 weeks ago
The Frigault Agency, Inc. New Hartford, United StatesJob Description · Job DescriptionWhen opportunity knocks, dont be afraid to answer · If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, The Frigault Agency, Inc. in New Hartford, NY, might be the right place for y ...
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BlueSky Innovations New Madison, United StatesNew Madison Job in Zurich: Your Responsibilities * Ensuring the entire quotation process in the general agency: processing change requests, as well as creating, checking and reporting on quotations and new applications in the private customer business. * General administrative ta ...
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Community Bank System Utica, United StatesBPAS - Participant Services Representative - Utica, NY (Job ID: 2656) · Hours/Week: 40 hours Location: US:NY:Utica · Relevant experience and education will be taken into consideration when determining actual starting pay rate. · Hours: Multiple Shifts M-FIf you enjoy interacting ...
Customer Service Representative - Utica, United States - PLANNED PARENTHOOD ACTION FUND INC
Description
**Customer Service Representative**
Utica, NY / Clinical Clinical Services - Health Center Based / Full Time When you join PPGNY as a Customer Service Representative, you will be the primary point of contact for patients via telephone and set the stage for a positive and supportive experience with our organization. You will foster a positive work environment with internal and external customers by providing professional, efficient and caring services. Answers phones and triages patient calls, including appointment management. **Additional responsibilities include:**
+ Provides patients with accurate and clear information about appointment and services.
+ Collects all relevant information to determine what type of appointment to schedule.
+ Accurately schedules patients for appointment requested.
+ Proactively searches for soonest appointment availability, across multiple site locations. Provides patients with information on financial assistance programs available to them, including, but not limited to, MPW, FPBP, and ACA. Gives the range of fees associated with a particular visit type.
+ Collects all required demographic and billing information, including insurance verification, following PPGNY and NYSDSS guidelines.
+ Provides general health and contraceptive information.
+ Maintains confidentiality and exercises sensitivity and a nonjudgmental manner in dealing with sexuality and sensitive issues with clients.
+ Solves problems and triages calls/questions to appropriate medical personnel; documents in the EMR to ensure appropriate follow up.
+ Previous experience working with electronic health record.
+ Proficiency in other languages
+ Prior Planned Parenthood employment.
+ Prior health care employment
**PPGNY's benefits package includes:** Generous PTO and holiday schedule Medical, dental and vision coverage options for you and eligible dependents FSA, HSA, Commuter pre-tax reimbursement funds Short and Long Term Disability, Free Basic Life and AD&D 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment **All positions at PPGNY require:** Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.
Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our 28 health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNYs education and outreach programs are backed by medically-accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.
At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.
PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.
Customer Service Representative professionals in Utica
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Malena Palumbo
Passion for helping others
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Fai Zae
Customer service associate