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Duncan

    Systems Analyst - Duncan, United States - DRH Health

    DRH Health
    DRH Health Duncan, United States

    5 days ago

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    Description
    Job Description

    DRH Information Technology supports both clinical and financial systems and the technical architecture of DRH Health. Systems Analysts support their assigned functional area(s) within DRH Health, ensuring the area(s) are fully supported in their day-to-day operations. This role supports all clinical and/or business applications deployed within their respective functional area(s).

    The Systems Analyst assists with defining needs, benefits, and technical strategy; research and development; technical analysis, prototyping, and design; implementation, evaluation, and modification of automated systems; support of team members in executing, testing, and implementing solutions.

    Responsibilities:
    • Define needs, benefits, and technical strategy for assigned area(s).
    • Perform research and development and technical analysis and design.
    • Test, integrate, and implement solutions including interface knowledge.
    • Interact with end-users to assist in problem definition and system management. Analyze and solve problems or forward to appropriate next level of support.
    • Ensure reliability and accuracy of service monitoring tools and integrations.
    • Perform proactive analysis to identify potential problems and recommend performance enhancements.
    • Coordinate and conduct education and/or end-user training to assure systems are utilized as designed.
    • Develop end-user documentation and/or a permanent reference for clear, concise information. Maintain accurate and up-to-date documentation.
    • Provide requirements and recommendations for service-level monitoring best practices and assist in the implementation of monitoring tools.
    • Work closely with other IT team members to understand infrastructure, network, and applications behind the services being monitored.
    • Research and evaluate new and updated products, features, and capabilities in monitoring tools to ensure continual service improvement. Assist with new system selection, implementation, testing, and training.
    • Regular attendance and punctuality for scheduled shifts.
    • Must adhere to safety protocols at all times.
    • Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
    • Performs other related duties as assigned by the department Director.
    Shift: 1

    Hours: Monday–Friday, 8a to 5p, 80 hrs pp

    Type: Full Time

    Category: Non Clinical

    Requirements

    Minimum Qualifications: Skill in defining technical needs, benefits, and strategy. Skill in performing research and development, technical analysis, prototyping, and design. Ability to implement, evaluate, and modify systems and support team members in executing, testing, and rolling-out solutions. Ability to become a technical subject matter expert in assigned functional area(s).

    Basic computer skills with information technology associated with the position. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position. Ability to use analysis and critical thinking in order to assess processes and recommend effective solutions. Strong analytical, critical thinking, and communication skills. Experience working well independently and in a team setting. Excellent problem solving and relationship building.

    Education and/or Experience: Bachelor's degree in related field. Relevant work-related experience may be considered in lieu of degree. Three (3) years of recent experience implementing and supporting a major clinical information system or three (3) years of clinical application support and demonstrated training experience preferred. Meditech and EMR experience preferred. Experience supporting specialty areas preferred. Technical implementation/project management training or experience preferred.

    Certifications, Licenses, Registrations: CompTia Network +, CompTia Security+, and Cisco CCNA certification preferred.

    *NonSafety-Sensitive Position

    **As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.
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