114-hurley Retail Full Time Lead- Round Rock, Tx - Hurley Retail LLC
Description
Hurley Retail Lead
To assist store management, as a member of the
Hurley team, to achieve sales targets and ensure long-term business growth by providing premium customer service and maintaining store standards.
- Embrace and utilize customer service training principles
- Build deep connections to the customer using training principles
- Understand expectations and achieve targeted sales goals.
- Ensure 100% zone coverage
- Drive toward a high level of product expertise
- Understand and demonstrate an understanding of Retail standards (store attendance, conduct standards, Matter of Respect, etc.)
- Ensure daily restock is completed
- Ensure all merchandising standards are maintained
- Support other facets of the retail location (front of house, back of house, shipping and receiving, store opening and closing, customization, etc.) as business requires it
- Accountable for assuming all responsibilities of Store Manager's absence
- Responsible for partnering with Store Manager, internal and external partners to plan upcoming shipments, develop strategies and identify key business opportunities
- Ensure consistent planning and execution of product flow (markdowns, transitions, refill, etc.)
- Perform store opening and closing responsibilities
- Other duties as assigned
Qualifications
- High School/Secondary School Diploma or equivalent
- 1+ year retail management experience
- Ability to understand direction and communicate in English
- Ability to establish and maintain effective working relationships with coworkers and management staff
- Demonstrate a courteous and helpful attitude
- Must be able to manage personal time to accomplish multiple tasks in a fastpaced environment
- Must be able to work mornings, evenings, weekends and holidays as needed
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, lift 10 lbs, and stand for extended periods of time
- At least 18 years of age
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