- This role is for a ITAM Principal Technical Consultant, IT Workflows, hence, focuses on the technical and consultative aspects of implementations.
- Be a key member of the overall implementation project team
- Lead all technical aspects of project delivery and solution delivery including:
- Application Configuration
- Workflow Configuration
- UI Configuration
- Development of required client specific reporting
- Interface with ServiceNow development and operations teams, to successfully set up the SaaS platform
- Prepare all client facing and internal deliverables that are technology related
- Mentor client resources in implementation methodology, configuration and best practices for the ITAM application suite which consists of Hardware Asset Management and Software Asset Management
- Run the technical piece of requirement gathering workshops to identify use cases and value based acceptance criteria,
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
- Mentor newer or less experienced Technical Consultants in how to provide high quality consultative engagements.
- Help cultivate and propagate enablement collateral to team members and others within the organization In order to be successful in this role, we need someone who has strong technical understanding and experience in one or more of the following areas:
- An active security clearance at least Top Secret level is required.
- Understanding of end to end procurement, request, allocation & reclamation process flows
- Ability to interact with customers in regard to contract management
- Experience in Asset Management (Hardware and Software), SCCM, and/or other products such as Flexera,
- SNOW Software, BMC, Microsoft
- Scripting with JavaScript
- Understanding of relational databases
- Being able to analyze complex data analytics
- Experience in Microsoft, Oracle, IBM and Adobe licensing models
- ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
- Exceptional communication and presentation skills to include technical and business concepts.
- Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards.
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
- Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles
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IATM Principal Technical Consultant with Security Clearance - Herndon, United States - Gridiron IT Solutions
Description
Title:
ITAM Principal Technical Consultant, IT Workflows
Location:
Reston, VA The Role
A Senior Technical Consultant is a position in our professional services (Customer Outcomes) organization focused on being the technical expert on the ServiceNow ITAM application suite which consists of Hardware Asset Management and Software Asset Management when it comes to best practices and advising customers, employees and partner people on how to best implement within ServiceNow.
What you get to do in this role:
-3+ years of experience in Asset Management, knowing and understanding marketing trends
