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Albuquerque

    Hostess (Host) - Urgently Hiring - Albuquerque, United States - Applebee's

    Applebee's background
    Full time
    Description
    As the Host/Hostess, you are the initial impression at Applebee's Yale location and set the atmosphere for guests' experiences. You will handle incoming calls, manage reservations, and seat guests based on server availability. Your keen eye for detail and hospitality are crucial, but your upbeat demeanor will truly make you stand out. This role offers both full-time and part-time options. Host/Hostess Responsibilities: - Welcome each guest warmly and guide them through their dining experience in a courteous and professional manner - Accompany guests to their designated table - Report any guest issues to the manager, when necessary - Handle various tasks calmly and gracefully - Bid farewell to departing guests courteously - Answer phone calls promptly and follow proper telephone protocols - Take and organize reservations, prioritizing them to ensure guest satisfaction - Manage the waiting list efficiently - Arrange seating arrangements before each shift - Assist team members as needed - Adhere to the company's policies and procedures - Maintain cleanliness and organization at the host stand and lobby - Fulfill opening and closing shift duties We are excited to receive your application for the Host/Hostess position, whether you're seeking a full-time or part-time role at Applebee's Yale in Albuquerque, NM.


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