Csr - Customer Service Representative - Gilbert, United States - Exact Construction and Restoration, LLC

Description

Exact offers a _
fast paced_
and _
enthusiastic_
work environment, built for your success
Communication, communication, communication It's at least 95% of what we do.

We are looking for another great addition to the Exact Construction and Restoration team to assist with servicing our customers in as a Customer Experience Representative.

You will be working directly with our customers ensuring that they have a Five Star experience, and providing administrative support to their project


About Exact Construction and Restoration:

Exact is first and foremost in the business of serving our community. Our team is goal oriented, and is committed to achieving success personally, professionally, and financially. As a team, we provide Disaster Relief Services to people and properties damaged by Water and Fire.

We deliver these services following our fundamental values Integrity - Quality - Communication - Transparency. Exact is growing and on a mission to service 10,000 properties a year. We look forward to discussing your career opportunities by joining the Exact team


Objectives:

• Assisting customers to pay their invoices, and assisting with timely payment to our vendors
• Assist with general office admin tasks and duties under the direction of our Office Manager
• Data entry and documentation review

Competencies:

• Strong communication skills, written, in person and over the phone
• Phone Etiquette
• Proficient in using a computer and basic technology
• Self Starter
• Detailed Oriented
• Coachable
• Problem solver
• Hard work ethic with a team player mentality
• Able to sit for 8 hour work shifts
• Dash (preferred)

Experience:

• Must have Customer Service experience
• Must have Office Experience
• General office administration
• Must pass a background check
• Hours are 7:00 am 4:00 pm in the office
• Overtime as needed / upon request
• Restoration/Construction (Preferred )
• Restoration Industry Experience ( Preferred)

Pay:
From $19.00 per hour

Expected hours: 40 per week


Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Education:

• High school or equivalent (preferred)

Experience:

• Office

: 1 year (required)

• Customer service: 1 year (required)

Work Location:
In person