- Conducting needs assessments.
- Designing and delivering training programs.
- Coaching employees and managers.
- Calibrating with supervisors and managers.
- Listening to and performing call evaluations.
- Developing performance metrics and measurements and analyzing performance data.
- Collaborating with other departments such as human resources and learning and development to ensure
- Previous experience in customer service or related field.
- Excellent communication
- Strong communication and interpersonal skills are essential for success in this role, as is the ability to build
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to multitask and manage competing priorities.
- A high level of organizational skills and attention to detail are also critical for success in this role.
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Wisconsin Community Services waukesha, United States Part timeJob Responsibilities: · Position Summary: The Certified Peer Specialist is a person who has lived the experience of mental health, substance use or co-occurring needs, is in recovery, has had formal training in the peer specialist model of support, and has passed the State of Wis ...
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Performance Enablement Specialist - Waukesha, United States - Greenix Pest Control
Description
Job DescriptionROLE AND RESPONSIBILITIES
A Performance Enablement Specialist is a professional who is responsible for designing and implementing strategies
and programs to help employees improve their performance and reach their full potential within an organization. This
individual works closely with managers and employees to identify performance gaps and develop solutions to improve
performance.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
PREFERRED SKILLS
A Performance Enablement Specialist should have strong analytical and problem-solving skills, as well as the ability to
work independently and manage multiple priorities. A high level of organizational skills and attention to detail are also
critical for success in this role.
ADDITIONAL NOTES
N/A
