Client Associate Myrtle Beach - Topgolf Callaway Brands Corp.
Description
The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
ROLES AND RESPONSIBILITIES
- Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
- Connect with instore clients and develop and retain a following of repeat clients to drive individual sales goals
- Maintain indepth knowledge of apparel each season, including fit, fabric and intended use of the line
- Participate instore events, marketing initiatives and CRM activity to drive and reward repeat business
- Adhere to client service standards and company policies and procedures
- Foster a friendly, open and inviting environment for all instore guests
- Foster a work environment focused on teamwork and productivity
- Maintain store cleanliness and organization, including front of house and stock space
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
- Proficient in Microsoft Applications
- Proficient in pointofsale (POS) systems
- Strong written and verbal communication skills
- Ability to make decisions independently, or escalate when applicable
- Ability to work nontraditional hours; weekends, evenings and holidays
EDUCATION AND EXPERIENCE
- Minimum 1year experience in a client services related capacity
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
- Work is performed in a retail environment / store
- Walk, sit, stand, bend, reach and move continually during working hours
DISCLAIMER
This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes.
Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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