Office Assistant - Malden, United States - Delight Medicals

Description

Qualifications

• Must have authorization to work in the US

Summary
This role includes answering phone calls, getting prior authorization, and offering administrative assistance as needed.

Requirements:

• Familiarity with CPT and ICD10 codes (a plus)
• Capable of working independently with minimal supervision
• Strong time management skills, excellent communication, and detail-oriented
• Collaborate effectively with the team to enhance company relationships with providers and patients, involved in third-party reimbursement
• Keen attention to detail and ability to work proficiently in a fast-paced environment
• Must be bilingual (Spanish or Portuguese)

This is a full-time position

Responsibilities:

• Verify patients' insurance coverage and benefits
• Review information and identify any missing details
• Request, track, and secure prior authorization from insurance companies
• Address additional information requested by insurances promptly
• Effectively communicate with clients and staff regarding any notable insurance changes
• Research hcpc codes for various DME supplies and equipment
• Answer and handle phone inquiries accurately
• Perform other assigned tasks and duties

Physical requirements

• Ability to bend for filing documents, sit for extended periods of time
• We are an equal opportunity employer dedicated to promoting diversity in the workplace.

Pay:
$18.00 per hour


Benefits:

• 401(k) matching
• Paid time off

Schedule:

• 8-hour shifts
• Daytime hours

Experience:

Proficiency in Microsoft Excel: 1 year (preferred)

Language:

• Fluency in Spanish/Portuguese/French/Creole (required)

Ability to Relocate:

• Malden, MA 02148: Must relocate before commencing work (required)

Work Location:
On-site