Front Desk Agent - Norfolk, United States - Suburban Capital, LLC

Suburban Capital, LLC
Suburban Capital, LLC
Verified Company
Norfolk, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Start your journey with us...


Summary:

Responsibilities:


  • Proactively engage with guests as to Bonvoy status and preferences.
  • Ensure proper preparation is done in providing guests a smooth and enjoyable checkin and checkout experience.
  • Proactively provide guests with room, hotel, restaurant, gallery and local information.
  • Present yourself in a professional manner at all times in a clean uniform and name tag.
  • Answer incoming and inhouse phone calls.
  • Accurately account for financial transactions during a shift.
  • Promptly respond to guests concerns utilizing established channels of communication and documentation processes.
  • Position may require extended lengths of time standing.
  • This is a hands on position requiring interaction with various departments throughout the hotel.
  • Flexible to work AM/PM shift coverage.
  • Hotel operates 24 hrs a day, 7 days a week.
  • HAVE FUN, LEARN AND GROW
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