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Freeport

    Front Desk - Freeport, United States - Maine Course Hospitality Group

    Maine Course Hospitality Group
    Maine Course Hospitality Group Freeport, United States

    4 weeks ago

    Default job background
    Description
    :

    Are you naturally a Friendly, Helpful person?

    Do you want to make a positive Impact each day?

    The Front Desk is the place for you

    Create a memorable stay from reservation to check-out, and help guests enjoy the area with your personal recommendations.

    Our hotel is looking for a friendly and professional front desk agent who can provide excellent customer service to our guests. The ideal candidate will have a positive attitude, be a quick learner, and be able to multitask in a fast-paced environment.

    Front Desk General Responsibilities:

    Greet guests in a friendly and professional manner

    Answer phones and respond to guest inquiries or requests

    Provide information about hotel services, amenities, and local attractions

    Process payments and handle cash, credit, and debit card

    Manage the operations of the front desk including check in and check out

    Assist guests with reservations

    Manage guest complaints and resolve issues in a timely manner

    Maintain a clean and organized front desk area

    Complete daily reports and balance cash drawers

    Follow all hotel procedures and policies

    Benefits:

    • Weekly Paycheck
    • 401k plus generous company match
    • Paid Time Off
    • Holiday Pay
    • Health
    • Dental
    • Vision
    • Travel Discounts
    • Company Scholarships for you or your family
    • Career Development Opportunity

    Our Core Values: Integrity ~ Family ~ Fun ~ Respect

    Requirements:

    Front Desk Job Requirements Include:

    Proven experience in customer service or hospitality preferred

    Excellent communication and interpersonal skills

    Strong problem-solving and decision-making abilities

    Strong attention to detail and organizational skills

    Ability to work independently and as a team player

    Ability to stand for long periods of time and lift up to 25 pounds

    Must be reliable and able to work weekends and holidays

    PM21



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