Training and Learning Manager - New York, United States - Priceline

Priceline

Verified Company

New York, United States

5 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Training and Learning Manager

This role is eligible for our hybrid work model: Two days in-office.

Whether it's hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to Priceline customers - so they can experience all the moments that matter to them.

Why this job's a big deal:

The manager will be responsible for leading the Priceline Accommodations Team training and onboarding strategy, including all content planning, creation and facilitation.

Working closely with our Commercial, Operations, Marketing, Product, and HR teams, you will design programs and develop content to integrate new hires and accelerate the productivity of our commercial teams.

Our goal is to ensure that our PAT teams have all the skills, knowledge, tools and processes required to deliver maximum value to our partners and suppliers.

This role will be reporting to our Senior Director of Hotel Industry Marketing & Communications.

In this role you will get to:

Strategy: Lead the enhancement and expansion of all PAT training & learning programs, including new hire onboarding and our internal Gurus program, helping to refine the overall PAT story and ensure consistency and clarity
Project Management:

Oversee the entire lifecycle of all projects, from conception to evaluation, ensuring deadlines and objectives are met

Content Creation:

Develop engaging and effective training & learning materials and ongoing resources aligned with organizational goals and industry best practices - ensure materials are updated on a regular basis

Facilitation:

Conduct training & learning sessions using various methodologies to ensure optimal understanding and retention of content. Training &

Learning Hub:
Streamline the organization and accessibility of resources for teams, ensuring widespread visibility of programs and tools available to provide support

Innovation:

Identify new opportunities for professional development, skill-building, and other initiatives based on evolving business needs.

Who you are:

57 years of related experience in the space, particularly within learning & development, sales training/coaching, or sales enablement. Experience in the hotel/ accommodations/ B2B space is a plus. Willingness to travel 25% of time to meet with commercial teams Ability to facilitate collaborative, crossfunctional sessions/workshops Deep understanding of training techniques and standard methodologies for onboarding Experience managing the full training cycle such as conducting inperson activities and using elearning platforms Demonstrate a working knowledge of enablement best practices, including: sales cycles, sales processes, and sales coaching Outstanding communication skills: written, verbal, and presentation Excellent project/program management skills with the ability to prioritize, organize, problemsolve and multitask Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust. The Right Results, the Right Way is not just a motto at Priceline; it's a way of life. Unquestionable integrity and ethics is essential.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $85,000-$110,000

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LI-Hybrid

Who we are

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees.

Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives.

Whether it's a dream vacation, your cousin's graduation, or your best friend's wedding - we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that's what our employees tell us). We're a grown-up, startup.

We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized.

We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do.

Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve.

We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

If you want to be part of something truly special, check us out

Flexible work at Priceline

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining d