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    Warehouse-Service Tech - Augusta, United States - Saylite

    Saylite
    Saylite Augusta, United States

    2 weeks ago

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    Description
    Warehouse/Service TechSection I


    General Overview & Reporting:


    The Warehouse/Service Tech is responsible for carrying out day-to-day operations of the warehouse, unloading trucks, receiving in products, general material handling, updating inventory in system, pulling orders, loading trucks, handling "will call" orders, and other related warehouse tasks.

    This position reports to the Showroom or General Manager. Section II.


    Duties & Areas of Responsibility:


    The primary duties of the Warehouse/Service Tech consist of, but are not limited to, the following:Health & SafetyAdhere to all health & safety policies and practices, including wearing proper PPE at all timesForklift safety (if forklifts are utilized at the facility):Follow safe practices (correct speed, utilization, seatbelts, protocols, etc.)



    Adhere to forklift inspection and maintenance protocolsEnsure work zones are tidy, clutter and obstacle freeEnsure truck drivers are following safety protocolIdentify safety risks in the work area, and advise managementIdentify resolutions to safety concerns & participate in implementationActively follow a "safety first" culture with a "zero accidents" goalImmediately notify management or HR of any safety incidences (accidents, or near misses)Pandemic or other health concerns protocol:
    Follow CDC guidelines on mask wearing, if applicable, as outlined by company policy.

    Before shift start, take temperature, and if temp is over defined maximum, follow company protocol (advise supervisor, answer related questions, leave the premises, get tested as required)Follow social distancing (work, break, common areas, etc.)Ensure all shift end cleaning is completed (work areas and forklifts cleaned and sanitized)Receiving Unload trucksReceive materials, products, etc.

    into the systemVerify materials received against shipping documents & resolve discrepanciesMove materials to racks, update computer system with bin/rack locationShipping/LoadingProcess outgoing orders to meet delivery deadlinesFollow all shipping procedures:
    Pull products per orderPack or pallet wrap ordersCheck orders for completeness and accuracyEnter shipping info into UPS system (or alternative shipping systems)

    Correctly load shipments on trucks for local deliveryCustomer assistance:
    Pull customer orders as neededLoad customer orders into customer's vehicleInteract with customers in cordial, professional mannerInventory ManagementOrganize and maintain inventory stock levels, per company guidelinesCorrectly slot inventory and update the computer inventory system with locationsMaintain stock levels systematically for default binsEnsure cleanliness, order & safety throughout racking/shelving systemAssist with resolving inventory discrepanciesParticipate in scheduled cycle counts - utilize and enter data into P21 systemParticipate in annual inventory counts (required for all warehouse employees)

    Service/ElectricalFollow instructions and training provided by lead technicianAssist with installation of product displays in showroomParticipate in ongoing training in electrical systems and architectural installation typesSafely troubleshoot warrantied product Assist with lead technician on field service calls as neededQuality & ServiceEnsures order accuracy (internal & external) and adherence to on-time shipping schedule Handle Materials and finished goods carefully to prevent damagePromptly advise Lead or management of any issues or concerns Additional Duties:
    Rotate duties or provide backup in other areas as assigned by Lead or management Must work additional hours as needed, including some weekends (when possible, advance notice will be provided)Maintain confidentiality regarding company business mattersOther duties, as assignedSection


    III:

    Necessary Skills and Attributes: 2+ years warehouse/shipping or related experienceExperience installing and working with electrical fixtures, or willingness/ability to be trainedForklift certification (or equivalent experience to be certified) if forklift is utilized at the facilityExcellent dependability/reliability (good attendance is required)Solid problem resolution abilitiesGood communication and interpersonal skillsAbility to speak and read English (production orders, shipping orders, communications, etc.)Ability to use good judgement and take initiativeStrong organizational skillsComputer skills to enter and review data, write emails, etc.


    Willingness to assist wherever neededSection IV:

    Physical Requirements:

    Must be able to work in a non-climate controlled warehouse environment (exposure to heat, cold, dust, etc.)Must be able to lift up to 60 poundsVisual acuity required to safely drive forklift, operate machinery, read computer screens, written documents, inspect materials, products, etc.

    Must be able to work standing, stooping, bending, lifting, and in squatting positionManual dexterity required to operate forklift, machinery, handle materials, supplies, and perform data entry into computer system etc.


    Note:

    The statements herein are intended to describe the general nature & levels of the work performed by employees, but are not a complete list of responsibilities, duties, & skills required of personnel so classified.

    Furthermore, they do not establish a contract for employment & are subject to change at the discretion of the employer.

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