Taproom Associate - Sacramento, United States - Fieldwork Brewing

Description

Sacramento:


Job description
Fieldwork Brewing Company is a craft brewery founded in Berkeley, CA with a focus on exceptional, honest beer making. Fieldwork has quickly gained a following in the craft beer community since the brewery began production in early 2015. We are known for the range and quality of our beers and ever-changing tap list of fresh releases.

Our promise to our customers is to provide exceptional beer, alongside an exceptional experience, with the intention of creating a long-lasting relationship with our community and beyond.

Do you thrive in a high-volume, fast-paced environment? Do you strive to contribute to a positive workplace? Does anticipating the needs of a guest and then fulfilling it before the guest realizes they need something to excite you?


Compensation:

• Hourly Pay: $15.50 plus pooled tips
• Is passionate about hospitality
• Is detailoriented
• Has strong customer service skills
• Has a passion for the craft beer industry
• Has evening/weekend availability

Duties and Responsibilities:

• Provide excellent table service to guests including inputting orders in the POS, running food and drinks, opening and closing checks, clearing plates and glassware.
• Immediately greet all guests with enthusiasm and friendliness.
• Provide excellent customer service to all guests, maximizing the customer experience.

- all guidelines for responsible alcohol service.

• Educate all guests about the beer and food available on the current menu.
• Maintain full knowledge of ingredients and other pertinent information about beer and food being served.
• Complete daily sidework
• Smile and engage with guests
• Constantly work to increase knowledge, including attending trainings and meetings put on by management.
• Maintain the highest level of customer service and professionalism with guests, management, and coworkers.
• Demonstrate flexibility in scheduling and assist as needed with ensuring all shifts are appropriately staffed.
• Follow checklists and standard operating procedures.
• Learn to operate POS system.
• Perform other duties as assigned.

Qualifications:

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Must be at least 21 years of age
:

• Prior work experience with bar/restaurant, brewery, winery, and/or service experience a plus.

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Possess or be able to obtain a food handler's card and RBS certification for alcohol service.

• Possess working knowledge of beer and craft beer industry.
• Possess strong knowledge and enforcement of ABC laws.
• Possess an awareness of local, state, and federal health and sanitation laws.
• Able to lift heavy objects (25 — 50 lbs.)
• Able to stand, walk, lift, and bend for up to 8 hours per shift.
• Able to work in crowded and confined spaces.
• Able to maintain excellent customer service and a professional appearance suitable for guest interaction while working under pressure