Patient Access Clerk - Scottsdale, United States - CND Life Sciences
Description
Responsibilities:
- Open and process all mail.
- Triage and distribute all correspondence to their respective departments.
- Process and scan all checks and virtual debit cards.
- Pull faxes and triage correspondence received in the department.
- Complete initial registration for all BV requests.
- Regularly liaise with Clinical Services, RCM, and other members of the Patient Access team to support their functions related to BVs & PAs.
- Always comply with HIPAA and all other applicable regulations as well as CND's policies.
- Other duties as assigned.
Knowledge, Skills & Experience:
- 1+ years of computer data entry experience required.
- Maintain a consistently compliant and professional demeanor at all times.
- High attention to detail and highly accurate documentation of information.
- Strong customer service skills to be used in internal communications with the RCM and Clinical Services teams.
- Strong analytical skills to organize data, interpret data and to enable problem solving.
- Demonstrate exceptional composure and professionalism in both verbal and written communication.
- Ability to work effectively in fastpaced, dynamic team environments.
- Excellent time management.
- Strong ability to multitask.
Education, Certifications & Licensures:
- High school diploma or GED certificate required.
Other:
- Ability to use computers, software, and related platforms.
- Must possess the ability to sit or stand for long periods.
- Ability to work onsite at the Company's Scottsdale, AZ headquarters five (5) days a week.
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