- Commercial Internet Line Wiring: Install and maintain critical internet infrastructure.
• Network Configuration Acumen: Have a solid grasp of network setups including ISPs, routers,switches, APs, and network/wireless standards.
• POS System Mastery: Oversee the construction, support, and upkeep of POS systems to guarantee customer contentment.
• Responsive Customer Service: Address customer queries via email and phone in line with SLAsand company guidelines.
• Product Expertise: Stay informed on the latest updates and enhancements to Focus POS systemsand related third-party software.
• Educational Support: Conduct remote functionality training for customers during off-hours.
• Eloquent Communication: Effectively convey the value Alpha brings to clients.
• Emergency Readiness: Provide on-site emergency support and hardware replacements as needed.
• Flexible Schedule: Be available to work from Friday to Tuesday with varying hours and thereadiness to adjust as necessary.
• Bilingual Proficiency: Serve a diverse customer base with bilingual language skills.
• Technology Proficiency: Swiftly adapt to new technological tools, including various hardware,software, and mobile platforms. - Advanced user of the Windows operating system with basic administrative capabilities.
• Solid understanding of network configurations, including knowledge of ISPs, routers, switches,APs, and wireless standards.
• Outstanding communication abilities, adept at navigating high-pressure situations.
• Self-starter, autonomous, and dependable, with an approach to work that reflects a culture ofinitiative and innovation.
• Proficiency with office software such as Microsoft Word and PowerPoint.
• Dedication to continuous learning and proficiency in troubleshooting our products and services. - 2+ years in a technical support services or related field.2+ years of restaurant experience
-
IT Support Specialist
3 weeks ago
Wyndemere Senior Living Campus Wheaton, United StatesJob Description · Want to work in a rewarding industry? Do you enjoy troubleshooting problems and fixing things? Have an affinity for seniors? Then this opportunity is for you · Wyndemere Senior Living, located just outside of Downtown Wheaton, is currently searching for a pers ...
-
IT Support Specialist
3 weeks ago
FIC America Carol Stream, United StatesJob Description · Job Description Description: Provide systems, software, and network support on a wide range of applications, such as servers, computers, phones, and printers to ensure the accurate and efficient flow of the information throughout the organization. Troubleshoot ...
-
IT Support Specialist
3 weeks ago
ITRegulators, Inc. Naperville, United StatesJob Description · Job DescriptionITRegulators, Inc. is a comprehensive MSP, providing IT Support, IT Consulting, Managed IT, and IT Staffing services. We deliver top-tier "IT Support, IT Consulting, and IT Solutions." Our proactive approach ensures your systems remain operational ...
-
IT Support Specialist
3 weeks ago
Wyndemere Senior Living Campus Wheaton, United StatesJob Description · Want to work in a rewarding industry? Do you enjoy troubleshooting problems and fixing things? Have an affinity for seniors? Then this opportunity is for you · Wyndemere Senior Living, located just outside of Downtown Wheaton, is currently searching for a pers ...
-
Software Technical Support Specialist
3 weeks ago
ENFOS Warrenville, United StatesWe are a growing environmental software company successfully operating since 2000. We operate in the rapidly expanding environmental management industry and our customers ) are some of the largest corporations in the world. Our work culture is laid back; and we avoid red tape as ...
-
IT Support Specialist
3 weeks ago
VorTek Systems Wheaton, United States**IT Suport Specialist** · - ** POS Required · - must have experience working with POS systems.**: · - ** network setup and ISP, routers**: · - ** Meet SLAs**: · - ** Keep POS systems updated with latest patches and updates**: · - ** Hybrid 1-2 days weekly in office**: · - ** Ben ...
-
Applications Support Specialist
1 day ago
Chervon North America Naperville, United StatesJob Description · Job DescriptionChervon is one of the world's largest power tool and lawn and garden equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our ...
-
Support Specialist
3 days ago
Leaf Home Lombard, United StatesAt Leaf Home, people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. Our brands, including LeafFilter Gutter Protection, Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf Home Enhancements, invest in ou ...
-
Member Support Specialist
3 weeks ago
VASA Fitness Glendale Heights IL, United StatesPOSITION DESCRIPTION · POSITION TITLE: Member Experience Specialist (MES) · FLSASTATUS : Hourly · COMPENSATION: Base rate of $14.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales · JOIN OUR TEAM · At VASA Fitness, we want to create an up ...
-
Technical Support Specialist
2 weeks ago
NCW Lisle, United StatesJob Description · Job DescriptionLocation: Lisle, Illinois · FLSA Status: Exempt · Salary Range: Commensurate with experience and credentials · About the Company: · We have made a name for ourselves globally by connecting factories and production plants across the globe, and by e ...
-
IT Support Specialist
1 week ago
Collegis Education Oak Brook, United StatesCollegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader i ...
-
IT Support Specialist
3 weeks ago
ARCO a Family of Construction Companies Downers Grove, United StatesABOUT YOU: · Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve business goals? Are you customer service minded? Do you act with integrity and hold yourself to the hig ...
-
Customer Support Specialist
6 days ago
FUEL TECH INC Warrenville, United StatesJob Description · Job DescriptionCompany Overview · Fuel Tech is a leading technology company engaged in the worldwide development, commercialization, and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficien ...
-
Junior Applications Support Specialist
2 weeks ago
Chervon North America Naperville, United StatesJob Description · Job DescriptionChervon is one of the world's largest power tool and lawn and garden equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our ...
-
Software Technical Support Specialist
2 weeks ago
ENFOS, Inc. Naperville, United StatesJob Description · Job DescriptionWe are a growing environmental software company successfully operating since 2000. We operate in the rapidly expanding environmental management industry and our customers ) are some of the largest corporations in the world. Our work culture is lai ...
-
Support Specialist
2 weeks ago
Envestnet | Yodlee Berwyn, United StatesWe are seeking candidates who have an enthusiasm and commitment to provide a "Best in Class" client service experience to our Asset Manager partners. The primary role of the Manager Services department is to support Envestnet's asset manager partners by facilitating demonstration ...
-
Desktop Support/ Field Tech Specialist
2 weeks ago
NTT DATA Lisle, United StatesJob Description · Req ID: · NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. · We are currently seeking a Desktop Suppor ...
-
Northwestern Medicine Winfield, United States· The Child Life Specialist reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. · Resp ...
-
Sales Support Specialist
1 week ago
CORT Woodridge, United States Full timeOverview · CORT Events is seeking a Sales Support Specialist to join our Customer Service team in Woodridge, IL. · This role provides support to the Sales Teams (Account Executives and Strategic Account Managers) on a nationwide basis in the Events, Exhibit house, and Tradeshow ...
-
Customer Support Specialist
1 week ago
FUEL TECH INC Warrenville, United States**Company Overview** · **Position Overview** · *** p**osition will be based in our Warrenville, Illinois headquarters** · **Primary Responsibilities**: · - Determine the quickest and most effective ways to answer a client's or customer's questions. · - Ensure customers are satisf ...
IT Support Specialist - Winfield, United States - JobFormance
3 weeks ago
Description
Company Description:
Our client is an emerging company providing cutting edge of restaurant technology solutions. With anenvironment that buzzes with energy and intensity, we are committed to innovation, customer satisfaction, and problem-solving. We're seeking to expand our team with individuals ready to embrace challenges and evolve within our dynamic company culture.
Position Overview:
The IT Support Specialist is essential in maintaining the operational excellence of our customer-centric services. This role is multifaceted, encompassing everything from support of point-of-sale (POS) systemsto ensuring the integrity of commercial internet line wiring and network management. The selected candidate will have opportunities for growth and development as part of our energetic team.
Core Responsibilities:
