Patient Care Coordinator Iii - Redwood City, United States - Stanford Health Care

Mark Lane

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Description
1.0 FTE Full time Day - 08 Hour R Onsite 71032 OP CTR ORTHOPEDIC CLINIC Allied Health 450 Broadway,REDWOOD CITY,California

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Day - 08 Hour (United States of America)


A Cast Technician, also known as an Orthopedic Cast Technician, works alongside orthopedic surgeons and other healthcare professionals mainly in a clinic settings.

The role of the Cast Tech involves applying, removing, and adjusting casts for patients who have suffered fractures or other bone-related injuries.


Key Responsibilities:
Applying, adjusting, and removing plaster or fiberglass casts.

Educating patients on the care and maintenance of their cast.

Assisting physicians during physical examinations.

Preparing casting materials and equipment.

Following physicians' instructions carefully to ensure proper fit, alignment, and comfort of the cast.

Making necessary adjustments to the cast, brace, or splint according to patient feedback and physician orders.

Maintaining a clean and safe work environment.

Keeping accurate patient records.


This is a Stanford Health Care job.

A Brief Overview
The Patient Care Coordinator functions as a member of the patient care team.

The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out.

The Patient Care Coordinator is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care.

This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities.

Patient Care Coordinator has five levels that are distinguished from each other primarily by:

Entry:
The complexity of assigned duties and responsibilities.

Proficient:
Knowledge level of required clinical care skills.

Full Proficiency:
Required level of business communications skills. (Department must have business need to progress)

Expert:
Independence of action (degree of supervision received). (Department must have business need to progress)

Lead:
Independence of action (degree of supervision received). (Department must have business need to progress)
- depth understanding health care practices; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.


  • Proficiency of PCCII skills PLUS
  • Specialized tech knowledge (i.e., procedural area,)
OR

Care Coordination

  • Primary Care Panel Management (PC=1500 panel size w/Population Health outreach)
  • Specialty Panel Management (defined population with measurable outreach & protocolbased f/u of care gap closure)
  • Appointment/procedure coordination for specific population of patients who require coordination across system (at least 25% of time)
  • Specialized data collection for care plan management of complex
patients (documentation support, pop health, etc.)


  • Clinic Support
  • Preceptor/Orientation
  • Annual or New Competency Assessment
  • Super user
  • MA assignment support
  • Pend orders (route to Provider to finalize)
  • Realtime documentation "Level I"

Locations
Stanford Health Care


What you will do

  • Patient Care
  • Prepares the necessary information (i.e. lab and procedural results), equipment and supplies for exam.
  • Assists physicians with procedure setups, patient procedures and examinations.
  • Performs patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests.
  • Administers medication following approved procedures and only after checking medication and dose with a licensed person.
  • Processes requests for prescription refills according to established practice.
  • As required, performs waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations.
  • Collects and sends specimens to appropriate labs for testing per protocol.
  • Assists the physician with maintaining preventive health measures for a panel of patients.
  • Promptly and accurately reports and refers patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
  • Scheduling
  • Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.
  • Schedule radiology appointments.
  • Customer Service
  • Maintains clean and orderly exam rooms, hallways and work areas.
  • Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provid

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