Hotel Task Force Manager - Albany, United States - Del Monte Hotel Management LLC

Del Monte Hotel Management LLC

Verified Company

Albany, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

DelMonte Hotel Group is seeking an experienced, well-rounded Operations Management professional to serve as an Operations Support Manager primarily in the Albany Region (travel may include but not be limited to locations across New York, Ohio, Tenessee, Rhode Island, and Pennsylvania).

We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home.

The Operations Support Manager will assist with the overall operation (and openings & transitions - where applicable) of the hotel including but not limited to interviewing, hiring, training, planning, budgeting, sales, guest satisfaction, associate satisfaction, owner satisfaction, revenue management, and timely reporting.

The summary below is a brief overview and does not include all expectations and responsibilities. The Operations Support Manager will be responsible for managing complex assignments/projects as assigned.

Assist in the operation of the hotel during the absence of hotel management (Department Manager, AGM & GM)
Travel to all properties as assigned. Includes weekends, evenings, and outofstate travel, the ability to travel on short notice, and the ability and willingness to be on site at our properties a majority of the time on behalf of the organization.
Support all DelMonte Hotel Group policies and procedures, and implements and trains our teams accordingly while on assignment.
Foster the DelMonte Hotel Group culture at all of our properties.
Ensure that all compliance, safety, sanitation, energy management, preventive maintenance and other standards are consistently met during their time at our properties.
Follow and teach (as needed) all standard operating procedures for revenue generation, operations management, human resources, accounting and cost control are in place and consistently utilized.
Acts as an extension of our corporate office in creating, managing, and ensuring high standards of service, offerings, and quality at all properties.
Ensures that all legal requirements are consistently adhered to including wage and hour and federal, state and/or local laws pertaining to property operations.
Facilitates DelMonte Hotel Group training as appropriate in the field.
Researches new products/approaches and develops an analysis of the cost/profit benefits and best practices.
Monitors purchasing and receiving procedures for products and supplies to ensure proper quantity, quality and price.
Maintains appearance, upkeep and cleanliness of all operational departments while on assignment.
Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported.
Develop and maintain positive business relationships with all guests, vendors and other external partners.
Facilitate and maintain ongoing communication and collaboration with all associates.
Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions.
Maintain up to date records and files.

Job Requirements

We are looking for a self-motivated Operations Support Manager with a strong work ethic and a drive to exceed expectations.

It is also important that you have excellent communication and problem-solving skills.

Specific qualifications for the role include:

2 to 4 years' experience in guest services, front desk, food & beverage, management or related professional area
Bachelor's degree (B. A.) or equivalent from fouryear college or university; or equivalent combination of education and experience.
Ability to travel 90% of the time
Extensive knowledge of hotel and food & beverage operations including familiarity with multiple brands and point of sales systems
Solid organizational, timemanagement and prioritization skills
Exceptional customer service skills

Benefits:

As an Operations Support Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day.

It's the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.