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    Bilingual Front Desk/Hospitality Manager - Philadelphia, United States - All American Home Care LLC

    All American Home Care LLC
    All American Home Care LLC Philadelphia, United States

    2 weeks ago

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    Description

    All American Home Care LLC is an EEO employer - M/F/Vets/Disabled

    We are seeking a dynamic and customer-focused Hospitality Manager to join our homecare team. As the Hospitality Manager, you will be responsible for managing the front desk operations, ensuring a welcoming and efficient experience for our clients and their families.

    Responsibilities:

    1. Front Desk Management:
      • Oversee the daily operations of the front desk, including check-ins, check-outs, and scheduling.
      • Maintain a clean and organized reception area.
    2. Customer Service:
      • Provide exceptional customer service to clients and their families.
      • Address inquiries and concerns in a timely and professional manner.
    3. Staff Coordination:
      • Supervise front desk staff and ensure they are well-trained and motivated.
      • Coordinate with other departments to enhance overall service quality.
    4. Communication:
      • Act as a liaison between clients, staff, and management.
      • Communicate relevant information to the team and clients.
    5. Problem Resolution:
      • Handle and resolve any issues or complaints promptly and effectively.
      • Implement measures to prevent future problems.
    Qualifications:
    • 2 Years Front Desk experience
    • 2 Years Front Desk experience
    • Bilingual
    • Excellent customer service and communication skills.
    • Strong organizational and multitasking abilities.
    • Leadership and team management skills.
    • Knowledge of homecare services is a plus.
    Please visit our careers page to see more job opportunities.
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