Research Specialist - Phoenix, United States - Maricopa County

Maricopa County

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Posting Date

04/12/24

Application Deadline

04/17/24

Pay Range

Full Range:
$ $27.50 hourly

Job Type

Unclassified

Department

Treasurer

About the Position

About Us

The Maricopa County Treasurer is responsible for collecting all real and personal property taxes for the nation's 4th largest Treasurer's Office.

There are over 1,700 tax districts that include state, County, incorporated cities and towns, schools, community colleges, and special districts, and then distributing those funds to those tax districts.

Join a team of change agents and be part of the exciting technology transformation taking place at the Maricopa County Treasurer's Office We are updating all our internal systems and building an all-new online eGovernment service center.

If you would like to be part of a challenging and rewarding team of innovators, this is the place for you

Proud to Offer- Work with a greater purpose- Tuition reimbursement- Exceptional work-life balance- Opportunities for growth and development within Maricopa County- Low-cost, high-value healthcare for you and your qualifying dependents- Paid vacation, sick time, and parental leave- Extensive wellness program, including healthcare premium discounts- Employee discounts for goods and services- Maricopa County participates in the Arizona State Retirement System.

This defined retirement benefit requires a 12.29% monthly contribution rate and includes a 100% employer match on Day 1- Learn more at- Work With Us | Maricopa County, AZWe Require- Two years of experience performing office, administrative, or clerical duties- High school diploma or GED- Job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value- Associate's degree in Business Administration or job-related experience- Three or more years of experience performing office, administrative, or clerical duties- Bilingual in Spanish and English

Job Contributions- Researches and resolves complex taxpayers' complaints; defines and solves problems; implements corrections to property taxes utilizing the Assessor's, Recorder's, and Treasurer's database- Advises potential tax lien buyers of the required information- Prepares MVD clearance letters for Mobile Home releases- Analyzes in detail property tax accounts for proper taxes, classification, special district assessments, exemptions, and communicate findings to taxpayers- Maintains knowledge of secured and unsecured taxes, and tax liens, including assignments, sub-tax, redemptions, etc.- Assists in the yearly review of tax bills verifying correct data and calculations- Prepares payer information for delinquent tax accounts- Researches taxpayer's correspondence regarding their property taxes.- Approves redemption payments for tax liens- Maintains an understanding of Arizona State Revised Statutes and applies them to job duties- Assists taxpayers in-person, over the phone, or with any written correspondence questions- Maintains knowledge regarding tax liens (i.e., assignments, sub-tax, and redemptions)- Works with taxpayers to resolve property tax issues- Assists lien holders with sub-taxing on lobby computers- Communicates information to supervisors, taxpayers, and fellow employees in an effective, courteous manner- Interacts with other County departments, including the Assessor's Office, and STAR Contact Center- Assists Tax Services Supervisor and the Business Operations Team as needed.

- Assist in the reconciliation and posting of tax payments made online through our ePayment vendors- Other special projects as assigned

Working Conditions- General Office- Must have the ability to work in an office environment and work with others on a collaborative basis

Selection ProcedureMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.