Be part of a growing, successful company in an exciting and challenging field.
Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in: Minot , ND
Job Summary
Provides project management skills for managing the projects of the Quotations area.
Maintains the schedule of jobs being bid, an accurate database on current projects, and ensures required specifications are met for all jobs in progress.
Follows up on quotations to clarify product specifications, resolve outstanding issues, ensure the completion of the quotation process for each assigned project.
Provides assistance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services. Resolves customer billing problems as needed.
Responsibilities
Essential Functions
Works closely with BSE's quotations specialists to project manage quotations.
Works with vendors and internal personnel to complete job specific returns and return material authorizations (RMA's)
Maintains the schedule of jobs being bid, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress.
Follows up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer's required deadlines.
Completes the quotation process for each assigned project.
Maintains accurate tracking reports and material handing on all stored in-house projects and maintain BSE's Virtual Warehouse website where applicable.
Obtains orders and provides sales support for the outside sales force functions including, but not limited to, order entry, expediting, pricing, follow-up, and other value-added services, as required.
Provides consistent, responsive, quality service to our customers.
Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
Provides assistance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services.
Coordinates with the Quotations staff and Customer Financial Services staff to resolve customer billing problems resulting from errors in the quotations process, pricing, shipping, deliver or other customer service/credit areas.
Obtains, organizes, completes and submits all required documentation for submittals, RFI's, change orders, and Operation and Maintenance Manuals (O&M's) and other items related to project closeout.
Non-essential Functions
May place orders and hold orders on secured projects, prepare submittal drawings, and release hold orders after submittal approval.
May provide operating and maintenance manuals to customers.
May assist with negotiating with vendors for best pricing and best delivery of products to customers and/or jobsites.
Attends sales meetings and training programs, as required. May assist with sales meetings and trade shows, as needed.
Qualifications
Minimum of a business or trade degree preferred or the equivalent in work experience.
Minimum of two years of prior customer service, quotation or sales experience with strong knowledge of electrical products and systems preferred.
Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred. Ability to read, write and speak in English preferred.
Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), Internet, Email and SAP software.
Skills and Abilities
Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
Technical ability to read blueprints.
Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive and engaged.
Physical Requirements
Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently % Continuously: %
Lift from Waist: < than 10 lbs. - Not at all
10 to 25 lbs. - Not at all
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Lift from Floor: < than 10 lbs. - Frequently
10 to 25 lbs. - Frequently
26 to 50 lbs. - Occasionally
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Carried for Distance: < than 10 lbs. - Not at all
10 to 25 lbs. - Not at all
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Physical Activity
Frequency at which you would do the following in a typical day:
Sitting (a continuous period of being seated) - Continuously
Standing (for sustained periods of time) - Frequently
Walking (moving about on foot to accomplish tasks) - Frequently
Bending/stooping (downward and forward) - Occasionally
Crawling (moving about on hands and knees or hands and feet) - Not at all
Climbing/Walking Stairs (ascending or descending) - Frequently
Reaching (extending arms in any direction) - Frequently
Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
Balancing (maintaining body equilibrium to prevent falling) - Occasionally
Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
Grasping (Applying pressure to an object with the fingers and palm) - Continuously
Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
Driving (the control and operation of a motor vehicle) - Occasionally
Desk work (work usually performed at a desk) - Continuously
Use of a computer - Continuously
Use of a telephone - Frequently
Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
Exposure (to adverse weather & temperature conditions) - Not at all
Travel (travel needed to perform job duties) - Occasionally
Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion.
Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Our History
Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills.
We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries.
Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners.
We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers.
Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do.
We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.
Our Purpose
We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.
Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .
Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
Border States has a competitive benefits package which includes but is not limited to:
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
Equal Opportunity For All
It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace
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