Salesforce Administrator - Crockett, United States - In Technology Group Inc (US)

Description

Position: Salesforce Administrator

Location: Houston, TX (Onsite)

Salary: Up to $88,000 per year + Benefits

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

About Us: We are a dynamic and innovative company based in Houston, TX, committed to delivering exceptional services to our clients. As we continue to expand, we are seeking a talented Salesforce Administrator to join our team and play a key role in optimizing our Salesforce platform to drive business success.

Responsibilities:

• Collaborate with team members to understand business needs and translate them into Salesforce system configurations.
• Develop a deep understanding of our business model, clientele, and industry to facilitate system optimization.
• Document Salesforce business processes, system configurations, and user best practices into Standard Operating Procedures (SOPs).
• Manage data imports and exports between Salesforce and external systems, ensuring data integrity.
• Conduct regular data assessments and cleanups to maintain data accuracy.
• Design and maintain reports, dashboards, and custom views to support users and drive sales and marketing success.
• Address user-reported issues, including password resets, multi-factor authentication (MFA) problems, and process inquiries.
• Provide Salesforce training to users, ensuring efficient system utilization and adherence to best practices.
• Maintain and update picklist fields, validation rules, and other system configurations.
• Utilize declarative tools such as Flow and Formula Fields to customize Salesforce functionality.
• Administer user setup, profiles, roles, and permissions to uphold data security standards.
• Configure and manage custom objects, fields, validation rules, and record types.
• Monitor system performance and troubleshoot issues as they arise.
• Stay current on Salesforce updates and features, integrating relevant enhancements into the system.
• Customize Lightning and Classic Page Layouts based on business unit requirements.
• Collaborate with third-party resources for larger projects, including consultants and IT partners.
• Explore additional technology functions as the role evolves.

Requirements & Qualifications:

• Bachelor's degree in Information Science, Computer Science, or equivalent experience.
• Minimum 2 years of practical experience in database administration, development, and design.
• Salesforce Certification in Administrator and Platform App Builder, or ability to obtain within 6 months of onboarding.
• Strong understanding of IT principles, systems testing, IT security, and emerging technologies.
• Proficiency in MS Excel.
• Excellent communication and collaboration skills.
• Some overnight travel will be required, likely not to exceed 3-5 nights per quarter, participating in:
• Quarterly meetings
• Trips to manufacturer partners' facilities for training and education
• Trips to our DFW or Houston offices to train with teammates as needed.
• Ability to work onsite in Houston, TX.

Benefits:

• Competitive salary,plus annual bonus based on individual and company performance.
• Business related expenses paid (travel, supplies, meals, technology, auto compensation, customer entertainment, etc.). NOTE: Travel for this position will be limited following the training period.
• 401(k) retirement program with matching company contributions
• Medical insurance
• Paid Time Off Policy: 16 working days per year. After 5 years of employment, PTO increases to 21 working days per year. PTO is available after 30 days of employment.
• Clearly defined expectations and corresponding coaching from ownership team

If this role speaks to you Apply today