Radiology Ed Associate - New Haven, United States - Yale New Haven Health

Yale New Haven Health

Verified Company

New Haven, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.

These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran Responsibilities:

Navigates with efficiency the day to day operations of the entire Radiology ED department.
1.1 Ensures all patients entering the Radiology ED are checked in timely. This includes general xray, Cat Scan, and Ultrasound.
2. Screens and transfers incoming phone calls to the appropriate areas to ensure that accurate and timely department communication is facilitated and the Department is represented in a positive manner.
2.1 Provides customer service support to patients, families, staff, department, patient floors, ancillary departments, and community contacts with the greatest consideration and highest regard for customer satisfaction.
3. Performs Image Library functions to assist patients, referring physicians and radiologists.
3.1 Routinely provides Image Library assistance by importing patient exams from referring institutions for the emergency department via Powershare or CD.
4. Provides backup support to the Radiology Communications Command Center with regards to all department critical results.
4.1 In the absence of the Communications Command Center ensures all critical results have been received electronically or via phone call by the referring clinicians meeting department compliance.
5. Supports and participates in department and hospital demands recognizing the changing healthcare environment through selfenrichment and flexibility.
5.1 Attends and participates in staff meetings. If unable to attend, accepts responsibility for reading minutes or following up with Manager or staff in attendance to remain abreast of all activities of department.

Qualifications:

EDUCATION
Associate degree in Business or Healthcare Sciences / Administration strongly preferred or equivalent directly related experience required.

EXPERIENCE
Minimum of three (3) years clinical and/or administrative/clerical experience required or current enrollment in accredited Radiology program. Experience in Diagnostic Radiology and/or Emergency Department setting preferred. Understanding of medical terminology and clinical procedures strongly preferred. Must have computer experience.

LICENSURE
N/A

SPECIAL SKILLS

PHYSICAL DEMAND
Primarily sedentary work sitting within a clinical setting with minimum exposure to adverse environmental conditions.

Requires occasional ability to lift, push and pull objects such as files and office supplies up to 15 lbs; and occasional moving about on foot to accomplish asks, walking long distances or moving from one work site to another.

Continuous use of telephones requiring ability to hear and speak to convey detailed or important instructions accurately, loudly or quickly.

Continuous use of computer monitoring, telephone, and other office equipment requiring fingering and excellent keyboarding skills.