Receptionist - Part Time - Chesterton, United States - StoryPoint

StoryPoint
StoryPoint
Verified Company
Chesterton, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Part time
Description

Receptionist

StoryPoint of Chesterton

Part Time:
Various weekdays 3:00-7:00pm; 7am-7pm every 3rd weekend

Position Summary:

The Receptionist will provide efficient and courteous service to all residents and public.

You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.

Oh, and we offer an excellent work environment, if we do say so ourselves. And we do.


Required Experience for Receptionist:


  • High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience.
  • Minimum twoyear office experience.
  • Experience working with the elderly highly desirable.
  • Excellent Microsoft Office skills Must have excellent customer service skills.
  • Must have good computer word processing skills and ability to type 40+ wpm.
  • Must be able to respond to emergencies in a calm manner.

Primary Responsibilities for Receptionist:


  • Answer all telephone calls and properly transfer calls to the appropriate department.
  • Daily resident check in.
  • Answering routine telephone inquiries.
  • Greet all residents and guests in a courteous and professional manner.
  • Provide 1440 experience to our senior residents
  • Refer all prospective residents and families to the Leasing Team.
  • Sort and deliver all mail, internal messages and packages to residents and staff.
  • Knowledge of resident apartments, inhouse facilities and local information.
  • Maintain Front Desk Log Book.
  • Handle all marketing telephone inquiries and dropins by the community's established guidelines.
  • Maintain resident sign in/out log.
  • Ensure lobby refreshments are available during specified hours.
  • Maintain Application Flow Log.
  • Maintain a clean and neat office environment.
  • Collect work orders and information for the maintenance director.
  • Know emergency call system and emergency procedure (fire, medical, and police).
  • Perform all accountabilities in a timely and efficient manner following company policies and procedure.
  • Work independently in a professional atmosphere.
  • Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
  • Assist with accounting duties as assigned by Property Administrator.
  • Dress in a professional manner and wear name tag.
  • As a receptionist, always maintain a positive attitude which supports team performance and productivity.

General Working Conditions:

This position entails standing for long periods of time.

While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects.

The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The employee may be required to push residents in wheelchairs occasionally. The employee may occasionally bend, reach, grasp, squat and kneel. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.


_Connecting Seniors, Families and Communities_

  • For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we've created a special culture within our communities that allows our employees to do their best work and our residents to shine every day._
Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment.

This philosophy is supported by our 6 powerful, yet simple pillars:
Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it.

We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just "does their job" The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.

We have developed an environment that attracts dreamers, adventurers, creators, givers a
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