Biller/scheduler- Cbmc Or - Bloomington, United States - Carle Health
Description
Department:
Operating Room - BMC
- Entity: Bloomington-Normal Service Area
- Job Category: Clerical/Admin
- Employment Type: Full
- Time
- Job ID: 41577
- Education Required: Not Indicated
- Shift: Day
- Location: Bloomington-Normal, IL
- On Call Requirements: None
- Work Location: Carle BroMenn Medical Center
- Weekend Requirements: None
- Holiday Requirements: None
Position Summary:
The Schedule/Biller is responsible for all Perioperative Services patient procedure scheduling and billing with support from the Lead OR Scheduler/Biller.
Qualifications:
EXPERIENCE REQUIREMENTS
One (1) year Customer Service
ADDITIONAL REQUIREMENTS
- Medical Terminology preferred
SKILLS AND KNOWLEDGE
Computer skills
Essential Functions:
- Must be able to properly manage time to meet the needs of phone volume and work queues with flexibility of scheduled shifts. (this position is not a set schedule position M-F, schedule is based on need of the department.
- Schedule cases within approved block times and filling open and unused block to maximize OR volume and efficiency.
- Evaluate daily case flow within the OR, anticipating potential issues and correcting or communicating concern to OR leadership.
- Bill and finalize patient OR charges for each case while identifying missed charges and making appropriate updates as needed to ensure accuracy.
- Review and make recommendations for appropriate procedure charge code use. Investigate errors as needed.
- Functions as a trainer for new and existing staff.
- Must attend meetings for departments serviced by the Scheduling Center, includes traveling to locations and attending department meetings as requested.
- Responsible for ensuring scheduling rules and guidelines are up to date; obtaining and directing information to leadership to update within SupportPoint.
- Reviewing provider schedules to prevent errors and directing any necessary build changes to leadership.
- Working with leadership to implement Epic enhancements to simplify and optimize processes.
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