- Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI's) – examples; Average Unit Sales (AUS) and Items Per Transactions (IPT)
- Determine individual and team sales targets to meet and exceed plan
- Communicate agreed targets and work with direct reports to agree sales objectives and deliver them
- Analyze business performance and proactively suggest improvement opportunities through artistry, education and operations
- Responsible for being a specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
- Think creatively to ensure business growth year over year
- Consistently promote the Tilbury Touch to the team and customers.
- Lead by example at all times to promote the Tilbury Touch and exceptional customer service
- Identify ways to improve Charlotte Tilbury service extended through retail employees through in store support, training and eventing
- Manage customer queries, through the use of sound judgement and achieving positive outcomes
- Working with the Education and Artistry team to ensure continuous training and development to be provided to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
- Take every opportunity to extend exceptional customer service beyond the in-store experience. For example; Makeup applications, and proactive use of the customer database for direct clienteling opportunities in line with Company guidelines.
- Help provide an atmosphere that motivates and inspires MAGIC service, both internally and externally
- Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives
- Recruit and hire the best makeup artists and customer service professionals who embody the Charlotte Tilbury brand as a part of the freelance team
- Create a positive, cohesive, cooperative team culture in store
- Create and maintain an atmosphere of open and positive communication, professionalism and creativity at all times through team meetings, trainings and a collaborative leadership style
- Recognize and celebrate great performance
- Implement door development plans and schedule support to address business growth needs
- Ensure that the counter is 'customer ready' from open to close of business
- Maintain the required inventory levels and accurate stock files, escalate inventory needs as directed by channel to optimize sales
- Schedule to optimize coverage according to customer flow and business needs
- Control store expenses (i.e. counter consumables) within budget guidelines
- Ensure the Company cash loss prevention procedures and security policies are adhered to
- Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team
- Maintain excellent counter hygiene standards
- Maintain technology on counter, to include screens, iPad and music
- Raise operational issues for resolution in a timely manner
- Ensure the timely submission and accuracy of expenses, financial tracking of expenditures and other company owned asset forms
- Establish and develop a cooperative and mutually respectful relationship with the entire store team
- Build relationships that are meaningful through strong communication, reliability and partnership
- Maintain the store standards and policies at all times
- Proactively suggest win-win opportunities to drive sales within store
- 3 plus years of Beauty industry experience
- 3 plus years of Beauty retail management
- Bachelor's in business/ Management preferred
- Intermediate skills in MS Office including: MS Word, Excel, and Outlook
- Excellent numerical and analytical skills
- Ability to influence others
- Excellent communicator, both written and oral
- Demonstrated ability in creating sales strategy and consistently achieving sales plan
- Demonstrated success in developing winning teams
- Must possess strong strategic thinking and decision-making skills
- Must be able to create winning partnerships with retailers
- Generous staff discount to use on all products
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets
- Medical, dental, and vision benefits
- Commuter Benefits (Pre-tax)
- Flex Spending Account (FSA)
- Employee Assistance Program (EAP)
- 401(k) with Company match
- Paid Time Off
- Birthday PTO
-
Charlotte Tilbury Limited Los Angeles, United StatesAbout Charlotte Tilbury Beauty · Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-u ...
-
Ofbusiness Los Angeles, United StatesAbout Charlotte Tilbury Beauty · Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to- ...
-
Charlotte Tilbury Limited Los Angeles, United StatesAbout Charlotte Tilbury Beauty · Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to- ...
-
Charlotte Tilbury Los Angeles, United StatesJob Description · Job DescriptionAbout Charlotte Tilbury Beauty · Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyo ...
-
PLUS U.S. Corporation / Study Tours International Los Angeles, United StatesOverview of the Position: · Professional Linguistic Upper Studies (PLUS) runs summer English language study and travel programs for international high school students across North America. The programs allow students the opportunity to take English classes and explore the surrou ...
-
Mom's Meals, a PurFoods Company Los Angeles, United States**Position Summary** · Salary range: $60,000-70,000 · **Position Responsibilities may include, but not limited to** · - Outreach to ECM providers, Federally Qualified Health Centers (FQHCs), hospitals, Long Term Care (LTC) facilities and Community Health Worker (CHW) organization ...
-
Chief Financial Officer
6 days ago
SnapDragon Associates, LLC Los Angeles, United StatesWe are seeking a CFO candidate to join a family-owned and operated lumberyard chain in Southern California. This company has a long-standing reputation for delivering white-glove service to contractors and homeowners. Most people see this company in the building materials industr ...
-
Clinical Research Coordinator
5 days ago
Amerit Consulting Los Angeles, United StatesOur client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Clinical Research Coordinator. · ____________________________________________ · NOTE- THIS IS AN ONSITE ROL ...
-
attorney supervisor
4 weeks ago
State of California Los Angeles County, United StatesJob Posting: Attorney Supervisor · Department of Transportation · JC Attorney Supervisor · ATTORNEY SUPERVISOR $12, $15,701.00 per Month · Final Filing Date: 6/5/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off Job Description and Du ...
-
Baseline Information Specialist
1 week ago
The California State University Los Angeles, United States Full timeJob No: 536635; 3/1/2024 · BASELINE INFORMATION SPECIALIST · ITC-Career · ITS · Salary Range: $4,912 - $12,124/Monthly (Budgeted Hiring Salary Range: $4,912 - $5,000/Monthly) · Work Schedule : Full-Time, Monday – Friday, 8:00 . to 5:00 .; non-exempt classification. · Essential F ...
-
Director, Office for Student Services
2 weeks ago
The California State University Los Angeles, United States Full timeJob No: 537898; 3/28/2024 · DIRECTOR, OFFICE OF STUDENT SERVICES · California State University, Los Angeles, invites applications for the above Administrator II position. · The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the ...
-
Support Coordinator
1 week ago
Keck Medicine of USC Los Angeles, United States Full time· The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will al ...
-
California Water Reuse Lead
3 weeks ago
Arcadis Los Angeles, United States Part timeArcadis is looking for a California Water Reuse Lead to join our Resilience Water Team in Southern California. · Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. · We are more than 36, peop ...
-
Manager Diagnostic Imaging
2 weeks ago
Providence Los Angeles, United States Full timeBridging the South Bay Community Imaging functions for acute care and ambulatory services, the Imaging Services Manager is responsible for planning, coordinating, directing and supervising the daily operations of Imaging Services in San Pedro and Torrance. · Providence caregiver ...
-
Account Coordinator
6 days ago
Fiona Hutton & Associates Los Angeles, United StatesFiona Hutton & Associates (FHA) is looking for a highly driven, innovative professional to join our California-based strategic communications and public affairs agency as an Account Coordinator. This role will be centered on addressing some of California's most pressing and impor ...
-
Keck School of Medicine Los Angeles, United States· The University of Southern California (USC), founded in 0, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, student ...
-
Associate Director of Programs
3 weeks ago
The California State University Los Angeles, United StatesAbout the University Corporation · The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California ...
-
Locum Physician
1 week ago
All Star Healthcare Solutions Los Angeles, United States Full timeAll Star Healthcare Solutions is seeking a Neonatologist for coverage outside of Los Angeles, California. Please refer to JOB ID · Job Details: · Board Certified · CA license required · Busy Level III NICU · 27 hours inhouse · ADC 10 NICU and ADC 10 Newborn · All Star Healthc ...
-
recreation therapist, correctional facility
4 weeks ago
State of California Los Angeles County, United StatesJob Posting: Recreation Therapist, CF - California State Prison, Los Angeles County (LAC) · California Correctional Health Care Services · JC Recreation Therapist, CF - California State Prison, Los Angeles County (LAC) · RECREATION THERAPIST, CORRECTIONAL FACILITY $7, $9,380. ...
-
Locum Physician
1 week ago
All Star Healthcare Solutions Los Angeles, United States Full timeAll Star Healthcare Solutions is seeking an Internal Med/Family medicine physician to assist with locums coverage in California. Job details include: · Outpatient · ASAP- Ongoing · M-F / 8a-5p / no call · 18 PPD · EMR: Epic · CA license and DEA required · Will also accept DO · ...
Sales & Artistry Coordinator - Los Angeles, California - Charlotte Tilbury
Description
About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
The Role:
The Sales and Artistry Coordinator is responsible for representing the authority in the industry through sales, education and artistry. The Sales and Artistry Coordinator is responsible for the effective and efficient operations of the Charlotte Tilbury account in store. An ambassador for the Charlotte Tilbury brand, the Sales and Artistry Coordinator is always reflecting the brand values with the Charlotte Tilbury 5 P's Professional, Proactive, Passionate, Prescriptive, and Potential. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Overseeing the day-to-day operations on counter, the Sales and Artistry Coordinator is also responsible for anticipating needs while executing with excellence the sales, brand engagement, merchandising, operations, training, retailer relationships, Human Resources and employee development, among other tasks in this position.
This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering a unique and personalized shopping experience.
Reporting Relationships: Reporting to the Sales & Artistry Executive
Key Responsibilities:
Sales
Customer Service
Team Development
Operations
Store and Retail Partner Relationships
Requirements
Key Selection Criteria:
Benefits
Base Salary Range: $65, $75,000.00**
Company Benefits:
**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page