Customer Service/dispatcher - Schaumburg, United States - American Door and Dock

Description

American Door and Dock, Inc. is looking for a highly qualified teammate for the Customer Coordinator position in the service department.

The right person for this role has high energy, loves serving people, and is flexible to the needs of the business.

If you value teamwork, growth, and have a helpful, positive attitude, then this may be the job for you


Responsibilities:

• Effectively manage incoming calls & enter service requests into our software system.
• Work with the department manager to schedule and dispatch technicians.
• Address problems, questions & service requests in a timely & efficient manner.
• Confer daily with supervising personnel & customers to determine what needs to be done & where and prepare work orders to guarantee that everything is in place when the job is scheduled to start.
• Process customer accounts and file documents.
• Go the extra mile to engage customers & service technicians.
• General office responsibilities
• Attend service department meetings

American Door and Dock is 50 years strong and is exponentially growing. Be a part of the success story


Pay:
$ $20.00 per hour


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location:
In person