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    Customer Service Associate - Yakima, United States - THOROUGHBRED EXPRESS AUTO WASH LLC

    THOROUGHBRED EXPRESS AUTO WASH LLC
    THOROUGHBRED EXPRESS AUTO WASH LLC Yakima, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Customer Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes.

    -Customer Service Associates also can receive uncapped commissions for the sale of memberships

    Key Duties and Responsibilities
    • Focus on providing a positive customer experience.
    • Carry out daily duties that ensure the effective operation of a car wash facility in partnership with peers and site management.
    • Greet customers with a warm smile, review and educate on services, and assist with payment.
    • Stay up to date with knowledge of how to use specific equipment for them to be able to work efficiently in an automated facility.
    • Direct the Driver into the car wash entrance or guide them onto tracks.
    • Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
    • Perform facility cleaning and ensure everything is kept in the appropriate place and organized.
    • Provide assistance to customers in any area concerning the car wash process.
    • Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
    • Additional duties as assigned.
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