Welcome Center Front Desk Staff - Westerly - Ocean Community YMCA

    Ocean Community YMCA
    Ocean Community YMCA Westerly

    3 days ago

    Description

    The Welcome Center Front Desk Staff plays a vital role at the Ocean Community YMCA's Westerly-Pawcatuck branch. They ensure excellent customer service and create a welcoming environment reflecting the YMCA's core values: caring, honesty, respect, and responsibility.

    Key Responsibilities:

    • Greet members with warmth and professionalism
    • Assist with membership inquiries registrations check-ins answer phone calls provide accurate information about YMCA programs services handle cash credit card transactions maintain clean organized Welcome Center area enforce YMCA policies respond to member concerns incidents escalate issues when necessary support program facility staff communicate member needs scheduling updates

    Qualifications:

    • Strong communication interpersonal skills previous customer service experience preferred ability multitask fast-paced environment basic computer proficiency Microsoft Office membership software experience plus reliable punctual strong attention detail current CPR certification obtainable through YMCA training

    This part-time non-exempt position offers an hourly rate of $16.25 competitive benefits package including free individual membership access retirement plan opportunities growth career development within supportive inclusive team environment paid training CPR/First Aid certification if needed.


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    Welcome Center- Front Desk Staff

    Only for registered members

    The Ocean Community YMCA now has part-time opportunities at the Welcome Center at the Westerly-Pawcatuck branch. · This role ensures excellent customer service and helps create a welcoming environment that reflects the YMCA's core values of caring, honesty, · respect, and respons ...

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    Welcome Center- Front Desk Staff

    Only for registered members

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