Dental Office Assistant - New York, United States - Soul Dental

Soul Dental

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

$26 - $29 hourly

Responsibilities:

Walk patients through a good oral health care regime so they can maintain a healthy smile
Make sure each patient has the most uptodate and accurate dental records by recording their information after every visit
Support staff with administrative duties such as saying hello to patients, answering phones and making appointments for upcoming dental visits, ordering supplies, and handling billing
Sterilize and lay out dental instruments and get all equipment ready, such as xray machines, anesthetics, and impression materials, to prepare treatment rooms for examinations and dental procedures
Inform patients about proper oral health care to prevent infections after dental procedures
Works 40 hours, present specialist days performing all the responsibilities as they presently exist or as they may change due to the demands and needs of the office
Provides clinical support to all providers and staff
Assists in generating optimum schedule by assigning Dental Assistants to Doctors and Hygienists, along with finding staff to fill in when necessary
Reports to the Dental Office Manager during Team Leader Meetings on a weekly basis for feedback, assistance, and supervision to review duties and responsibilities
Provides backup to the Dental Chief Patient Care Coordinator regarding all essential administrative duties and assists with office oversight and coverage
Collaborates with the Dental Office Manager and Dental Chief Patient Care Coordinator to ensure Dentists, Dental Assistants, and Dental Patient Care Coordinators are following proper policies and procedures
Leads morning huddles with Dental Assistants daily for supervision with all staff and to provide oversight and direction for a smooth workflow
Oversees the daytoday operations of the office and supervises
Maintains Inventory of Dental supplies

Qualifications:

Exemplary interpersonal, communication, and multitasking skills
Ability to provide superb patient care and customer service
Able to perform basic computer and data entry tasks
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Function:

Ensures collaborative effort between staff with regard to correct provider scheduling
Interview new hires and provide training to all new staff as well as ensure policies and procedures are being adhered to
Responsible for completion of 100% of performance evaluations for all back office employees on a quarterly basis
Reviews and processes time/attendance records, and monitors overtime and vacation requests for all supervised staff
Works with the Dental Office Manager and Chief Dental Patient Care Coordinator to ensure adequate coverage for all clinical operations
Forecasts develop and implement policies and procedures in the areas of customer service, human resources, and budgetary goals and objectives
Responsible for onboarding and new employee training, such as links to online programs, including OSHA, Sexual Harassment, and Infection Control
Responsible for the daytoday technical flow of clinical operations of Soul Dental, such as maintenance of rooms, dental equipment, and IT/Server issues
Monitoring of Lab cases and communication with Labs
Monitor and maintain office cleanliness
Ensure Dental Assistants are working as a Team both in the office and across all Soul Dental locations
Steps in and Assists Dentist and/or Dental Hygienist in all phases of Dentistry when required

About Company
Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends.

Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance.

We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors.

With music playing in the background and a surrounding atmosphere with the latest technology, Soul Dental is truly a wonderful team environment where everyone can learn and grow.